Sweet Zagreb exclusive

nothing

The description did not correspond to reality, it was dirty. There was no hot tub, in fact there was a regular bathtub, there was not even a faucet in the bathroom, only a shower

Lokacija iako parking je udaljen 10 minuta od smjestaja sto za kratak boravak nije praktično.

Smještaj je bio u izrazito lošem stanju. Apartman uopće nije bio očišćen, prostor je imao neugodan miris, a kante za smeće bile su pune i neispražnjene. Razina higijene bila je daleko ispod osnovnih standarda, a boravak u takvim uvjetima uzrokovao mi je i pojavu urtikarije na licu. Uz to, dio sadržaja navedenih u oglasu uopće ne postoji ili nije bio dostupan, što goste dovodi u zabludu i značajno umanjuje vrijednost smještaja. Dogodio se i ozbiljan sigurnosni propust — smještaj je ostavljen otvoren s ključem u bravi kada je “čistačica” došla očistiti apartman koji i nakon drugog dolaska nije očišćen a čime su naše osobne stvari bile izložene i dovedene u pitanje. Takvo postupanje je izrazito neprofesionalno i neprihvatljivo. Zbog svega navedenog, ovaj smještaj ne mogu preporučiti nikome.

Nichts will mein Geld zurück, wir haben dort nicht übernachtet

Das ganze ist eine Bruch Idee mit eingetretenen Türen und im absoluten herunter gekommenen Zustand! Keine Repxeotion meiner erreichbar Egal wie günstig lässt die Dinger davon

Blizina centra i parking. Jednostavna komunikacija.

Sve je super ali ne bi bilo lose da ima tekuceg sapuna, deterdzenta za sude, posude za skuhati kavu…

We arrived in Zagreb on a very rainy day after an intense week of training and decided to spend a bit more than our budget for the last night in Croatia. We found this apartment that advertised a sauna and a hot tub. After exploring the rainy city for a few hours and getting completely soaked, we checked into the apartment — and what we found shocked us. As soon as we walked through the door, we were greeted by a strong smell of cigarettes. I understand that smoking indoors is still somewhat common in Croatia, but the listing clearly stated that this was a non-smoking apartment. We then started looking around for the promised sauna and hot tub shown in the photos, but found nothing. Feeling foolish, we called the owner, who began insisting that there hadn’t been a sauna or hot tub since spring and that he had already updated the listing. We sent him screenshots showing both the photos and the descriptions where these amenities were clearly listed. He eventually agreed that we could cancel the booking and leave the property. After a 20-minute call with Booking.com customer support, we left and booked another hostel for the night. The next day, we still hadn’t received any confirmation about the cancellation. The owner suddenly denied our agreement and claimed he would not issue a refund for the stay — even though we hadn’t stayed there. Since then, we have received no information about the refund. Customer support told us it wasn’t their problem, leaving us feeling completely deceived. AVOID AT ALL COSTS. You can find this place on Google Maps and read the reviews there — it’s rated only one star.