Watergate Penthouse - NEW 2 bed luxury apartment in City Centre

Location, helpful and friendly owners, providing lots of relevant information. Good communication from the booking to the stay and during to make sure we were ok.

The property is up a lot of stairs so not suitable for anyone with mobility issues however, it is the penthouse so it is expected.

The location was good

The broken sofa, you were practically sitting on the floor, we were staying for four nights with work so needed to be able to sit down on an evening, but because the sofa was broken and had a protruding wooden slat that ran the full length of the sofa. We had to watch TV in the bedroom not ideal for four nights. Only one hand towel for the four nights, which is not enough, the wi-fi kept buffering, so because the TV was on w-fi it was difficult to watch any programmes, it was also very slow for using my laptop. The entrance way was very dirty and smelly, three sets of very steep steps to get to the apartment, no shelving in the shower, so no where to put your toiletries when showering, the hot water, was a tiny trickle, it took 5 minutes to fill the sink to wash up. The apartment is for up to four people, but strangely only 3 forks, plus all the sharp knives were just shoved into the tray, and I sliced my finger on one. This should not be billed as a luxury apartment, there were so many things that were not right about it, the owners really need to sort out the problems.

location

Upkeep of property eg - flickering light in bathroom, door handle needed fixing and the shower pressure was poor.

Location was excellent Decent size bedrooms and living area Host was easy to contact Great price between 4 ppl

Shower was a little difficult to get at the right temperature.

Very central location, smart, clean and well equipped modern apartment. Good parking nearby. Good communication from owners.

Double or triple glazing needed for front bedroom as a lot of noise into early hours from bars etc in the street. This probably not a problem for those enjoying the nightlife but was very troublesome for us as a family. However the back bedroom for the children was fine. The shower needs attention as temperature almost impossible to control - could run extremely hot which is especially dangerous for children.

Great location, great communication with the owner. Clean and tidy. In a great location and is a great base.

There was a real issue with the hot water. Dangerously hot at times. I have informed the owner. Also the street noise could be an issue for some. The gap in the back bedroom window needs attention. On the last night it was windy, not only did it rattle the window the wind and gap made it very cold.