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7.2 / 10 Guest Rating

Sultan Palace Beach Retreat Mombasa

Sultan Palace Road, Kikambala, Mombasa, Mombasa, ke

Sultan Palace Beach Retreat Mombasa - main view

About the Property

Private Beach Area and Sea Views
Sultan Palace Beach Retreat Mombasa offers a unique experience with its private beach area and stunning sea views.

Luxurious Amenities
Indulge in the pool with a water slide, wellness packages, and full-day security. Some units feature air conditioning, a flat-screen TV, and a fully equipped kitchen for your convenience.

Relaxation and Entertainment
Unwind at the on-site bar or lounge, enjoy outdoor play equipment, and soak up the sun on the terrace. Packed lunches are also available for your outings.

Ready to experience luxury by the sea? Book your stay at Sultan Palace Beach Retreat Mombasa now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Business center
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

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Two-Bedroom Apartment

This apartment offers a pool with a view. This spacious apartment consists of 3 living rooms, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 3 beds.

121 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Two-Bedroom Apartment

Non-refundable
Room Only
20% OFF$91.26

$73.01

Includes taxes & fees
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Three-Bedroom Apartment

This apartment's standout feature is the pool with a view. This spacious apartment is consisted of of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit offers 4 beds.

158 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Three-Bedroom Apartment

Non-refundable
Room Only
20% OFF$111.54

$89.23

Includes taxes & fees
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Three-Bedroom Villa

This villa's standout feature is the pool with a view. This spacious villa includes 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The villa also features a barbecue. The air-conditioned villa offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 4 beds.

230 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Three-Bedroom Villa

Non-refundable
Room Only
20% OFF$192.67

$154.14

Includes taxes & fees
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Three-Bedroom Townhouse

Guests will have a special experience as this holiday home features a pool with a view. This spacious holiday home is consisted of of 4 living rooms, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned holiday home offers a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views. The unit offers 3 beds.

130 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Three-Bedroom Townhouse

Non-refundable
Room Only
20% OFF$121.68

$97.34

Includes taxes & fees
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Apartment with Garden View

The pool with a view is a top feature of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 2 beds.

840 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Apartment with Garden View

Non-refundable
Room Only
20% OFF$69.96

$55.97

Includes taxes & fees
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Villa with Sea View

Guests will have a special experience as the villa features a pool with a view. Boasting a private entrance, this air-conditioned villa includes 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The villa also features a barbecue. Featuring a terrace with sea views, this villa also offers a washing machine and a flat-screen TV with cable channels. The unit has 5 beds.

75 sqm
Sleeps 8
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVAir conditioning

Villa with Sea View

Non-refundable
Room Only
20% OFF$121.68

$97.34

Includes taxes & fees
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One-Bedroom Villa

This villa's standout feature is the pool with a view. Featuring a private entrance, this air-conditioned villa is consisted of of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with sea views, this villa also offers a washing machine and a flat-screen TV with cable channels. The unit offers 1 bed.

80 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

One-Bedroom Villa

Non-refundable
Room Only
20% OFF$135.2

$108.16

Includes taxes & fees
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Deluxe Suite with Sea View

This suite features a pool with a view and a spa bath. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views. The unit has 1 bed.

80 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Suite with Sea View

Non-refundable
Room Only
20% OFF$169

$135.2

Includes taxes & fees
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Two-Bedroom Villa

The pool with a view is the standout feature of this villa. This spacious villa comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The villa also includes a barbecue. The air-conditioned villa features a flat-screen TV with cable channels, a washing machine, a private entrance, soundproof walls as well as sea views. The unit has 4 beds.

230 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Two-Bedroom Villa

Non-refundable
Room Only
20% OFF$225.34

$180.27

Includes taxes & fees
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Apartment with Sea View

The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Private bathroom

Apartment with Sea View

Non-refundable
Room Only
20% OFF$86.19

$68.95

Includes taxes & fees

Guest Reviews

7.2
Very Good277 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good customer service.

Categories

Cleanliness5.0
Service9.4
Location8.5
Room Quality6.9
Amenities6.5
Value for Money4.9
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

K
kassimkeKE
Verified booking
couple
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

9.0
Helpful?
A
AishakeKE
Verified booking
family with young children
Standard Room
Stayed in Jul 28, 2025

"Very poor"

2.0
Helpful?
F
FirozaeAE
Verified booking
young couple
Standard Room
Stayed in Jul 20, 2025

"Exceptional"

10.0

Everything

Wi-wife is the main problem

Helpful?
B
BluekeKE
Verified booking
young couple
Standard Room
Stayed in Jul 20, 2025

"Journey to Sultan Palace"

10.0

Fantastic!Lovely Staff!Great Welcome,Clean Beach! Thank you

Security check in process

Helpful?
A
AydaetET
Verified booking
family with young children
Standard Room
Stayed in Jul 19, 2025

"Cool"

7.0

The staff specially Steve was very friendly and fast to respond , the cleanness, the site which is closer to the beach, the sea view, the swimming pools…

All the services mentioned in the property list were not available, no massage, no restaurant, water park is not working, no music

Helpful?
S
SilviausUS
Verified booking
family with young children
Standard Room
Stayed in Jul 14, 2025

"It was ok. I’d come back if fixed. No major complaints"

4.0

Close to the beach. Quiet. Very responsive.

Rooms are outdated. The cabinets were broken. The area was unkempt with lizards on the patios. Could use a face lift/

Helpful?
E
EliaskeKE
Verified booking
review category business travellers
Standard Room
Stayed in Jul 8, 2025

"Exceptional"

10.0
Helpful?
J
JoneskeKE
Verified booking
family with young children
Standard Room
Stayed in Jun 30, 2025

"Exceptional"

10.0
Helpful?
S
SaeemakeKE
Verified booking
family with young children
Standard Room
Stayed in Jun 29, 2025

"Worst Experience"

1.0

Very disappointing experience.

We booked a sea view 3-bedroom apartment but on arrival, we were informed that they booked us "accidentally". We booked on 12th June 2025, but no one called or emailed to inform us about it. We also called a week earlier prior to our travel, to find out about the check-in process and if they could organise for pickup since we had a free pickup from the airport. They never informed us of booking us "accidentally" nor offered free pick up. On arrival, they put us in 2-bedroom apartment with no Seaview. The staff continued to not pick our calls and the property DOES NOT PROVIDE BASIC amenities: WATER. If they could have informed us prior, we would have cancelled, which would have saved us the money wasted. We feel cheated as they forced us into the apartment we never booked. Our kids looked forward to the weekend and ruined all the joy with this humiliation. We didn't complete our stay and checked out the next day. The facilities like Oven were rusty and we couldn't heat our food. The bathroom had cockroaches crawling everywhere including on toilet paper. Due to their poor communication and poor customer service, we don't recommend this property.

Helpful?
E
EugenekeKE
Verified booking
young couple
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0
Helpful?