Portofino Est Residence

A lovely place up on a strep hill. The room was cool, enough room for four, lovely patio and pool + of course the view. Very peaceful.

The shuttle bus was good, because the distance from the center was too far to walk. Downside was that it could stay running during siesta. When there's no transport for 3 hours during the day, you're a little stuck. No restaurants or supermarkets near the hotel. Only a small bar at the hotel

The view, balcony, free parking, pool, garden with sunbeds, kitchen well equipped.

Far away from everything, no restaurant/shop nearby, you need a car. No aircon in the bedroom, dark room, the window in the street level (not possible to leave the window open because of the safety). Apartment was very simple and would need the renovation, shabby place, I did not like the atmosphere of the flat. But for 2 nights it was ok to discover the coast. But I can not immagine to stay there longer. It is more like the quarter for youths. Parking was a bit far away on the hill above the resort. Pool also far, we had to walk around all the resort down, no direct way from our apartment. Pool hours 9-13, 15-19 :( we used only once. 14 eurs for towel/bed linen per person is quite stupid, increase the price for accomodation and do not require this separately during the check out.

The location was excellent. However anyone with mobility issues may have a problem as numerous stairs to the apartment. The view from the apartment is stunning. There is an outside table and chairs and being an end unit was fabulous. The beds were comfortable and the kitchen was fairly well equipped. The apartment was clean however sofa had wear and the apartment could use a refreshing paint job. For us the pros outweighed the cons but as mentioned some money needs to be spent to update and refresh some things. It did have a new dishwasher, large refrigerator, newer microwave but no washer. We had an issue with the rain shower and when we addressed it with the reception it was fixed the next day. New shower head installed. All in all a good value and would stay again. What needed to be clean was very clean. For the area a good value. With minor improvements and investment this property could substantially upgrade its rating with Booking. com. If I was the owner I would invest the money. In all fairness communication was excellent and the linens provided were good quality. The bed linen and duvets were new. Rapallo is a great town and affordable. Grocery store nearby. I would suggest a car for touring the area however a shuttle was available.

Just the upgrades needed mentioned above.

Clean Comfortable Beautiful view Next to the bus 5 minutes to rapallo

Quality of food at the bar Quality of wifi

everything

nothing

This property doesn't have AC and some of the rooms doesn't even have windows, May be good for locals who are used to without AC, but sure not recommend for Travellers from US.with family. Though staff was friendly a d try to help but.no windows no AC in August you can't stay in this property. Also inside is kind of very outdated.

View and swimming pool