Zermatt Appartements

The property has a nice view of the town and is close walking distance to all main attractions. It was a great size for 3 of travelling but would recommend more for a family or a couple. The host was very communicative and helpful.

Unfortunately we arrived in a heatwave which meant no AC meant the flat was hot and since it’s close to nature leaving windows open at night wasn’t really an option😆.

Sehr schön, sauber, ruhig,

It is a comfortable well equipped apartment

Great place close to town and bus line dropped us outside the door.

No oven

Interior

Nothing

Stunning Apartment

Nothing

Dishwasher. Friendly host.

Very disappointing experience overall. The biggest issue was definitely the comfort of the apartment. The bed was extremely uncomfortable: the bed base was sagging, the mattress was incredibly thin and felt almost like sleeping on paper, and the pillow was very low quality. The blanket was also far too thin. I ended up having four terrible nights because of the bedding. If you value your sleep, I would strongly recommend avoiding this place. The hygiene and maintenance level were also far below what I would expect in Switzerland. There was mold directly on the water outlet of the kitchen faucet, dirt around the bathroom faucet, dirty walls, damaged furniture, a damaged bathroom cabinet, and worn-out towels. The hair dryer was in a shameful condition. I will attach photos because the apartment clearly suffers from a serious lack of maintenance. There were also very few electrical outlets, and I could not even find a power outlet next to the bed. There was no thermostat to control the temperature properly, and the apartment was often much too hot. The TV was not working either. Another major issue was the location. The apartment is located up a very steep hill from the train station. Getting there with luggage or a cart was extremely difficult, and I actually injured myself bringing my belongings uphill on arrival. On the way back, I had to take a taxi, which adds an extra unexpected cost to the stay. Finally, the city tax was not included in the displayed price. It may have been mentioned somewhere on Booking, but it still felt like an unpleasant surprise at the end of the stay. Most hotels and apartments simply include it in the final advertised price, which is much more transparent for guests. For the price paid in Zermatt, I expected a much cleaner, more comfortable, and far better maintained accommodation.