BmyGuest - Ericeira Typical Apartment

The location was the only good thing about this

You can tell this house is not loved, when we walked in there was an overwhelming smell of bleach to the point it started to irritate my partners eyes. We had to air out the house for an hour. The bed its self resembled a mouse trap, very old, not sturdy. There was a plastic sheet on the bed obviously used to protect the mattress from getting dirty but was like sleeping on a plastic bag was so noisy. The sheets were damp on the bed were we arrived so had to hang them up. There was no simple items you would expect like washing up liquid, salt or pepper, washing machine tablets etc. There was only 2 towels. And the cherry on top I have been waiting over a month for my security deposit back.

The apartment is located in the heart of the old town. Very well presented & clean. Enjoyed the outside sitting area.

When you used the big shower rose it flooded the bathroom floor. Parking was difficult to find.

Location was amazing. It was fairly clean, had a washing machine, which I had to buy my own detergent for... Could be much better but lack of love

The staff, terrible communication. There’s clearly a problem with the letting agency and the cleaning staff, lack of communication and blaming each other. They told me check in was at 4pm (latest check in I’ve ever had after travelling all over the world) and then was told the cleaner didn’t turn up so I couldn’t check in until 6pm, when I arrived at 6pm the cleaner was still there cleaning for another 30 mins. Terrible service There are absolutely no facilities/ cleaning products in the house, not even washing up liquid The house is surrounded by street lights so it’s very bright at night and very loud as it’s on a corner of 3 streets.

Great location in the heart of town, very close to the beach

Basic comfort and very bad communication with property management. We had to wait for the property manager to give us the keys for 30 min late at night in the cold. She didn’t even apologize for being late, then the next day we politely asked for a blanket for the bed because we were cold and wedidn’t even get a response, also we had a draining issue and we asked for one hour late checkout and still no answer from the property management.