Bello Naranjo, Puerto Banus Los naranjos de Marbella

Everything

Nothing

Una urbanización preciosa, el apartamento estaba totalmente equipado, la ubicación muy buena ya que estábamos a tan solo un kilómetro y medio de puerto banus.

Parfait !!!!!!

L'odeur un peu de renfermé, et un peu d humidité mais rien de grave !

Ruim appartement

Kleine onvolmaaktheden, lamp kapot etc

Lovely apartment perfect for what we needed plenty space for us. Lovely shared pool which was very clean and easy enough to walk down to. Everyone else staying there was very friendly. The host was very friendly check in was easy enough just rang once we were leaving the airport and he met us at the apartment. No issues the whole trip and he was also very accommodating with letting us check out late as we had an evening flight.

No complaints lovely host and apartment for a cheap and cheerful stay.

Mooi groot appartement in goede omgeving en goed gemeubileerd.

Great place to stay close to Puerto Banus

De tudo. Desde as áreas das divisões da casa a piscina. Num sítio muito calmo, sem barulhos a noite.

Nice area.

-

We had so many dislikes with the apartment, we tried to like it and not be disappointed but it was not possible after one week when the electricity went out at 9am and was not provided back until 6pm (we then moved out and we don’t know if the electricity ever came back). While asking our money back for the 3 nights we couldn’t stay at this apartment, host has been led us wait for 2 weeks while i have been reminding the payment to him all the time. Now he has said that he made the 3 night payment without the Booking commission, but I am not okay with that because we had to pay the commission. However, I have not received any amount and hopefully Booking.com Customer service will help me with this case. PS! The host still has false info about the pool in his accommodation page! Here’s more what was not ok: 1. Humidity and mold smell in the first couple of days. Only heating option was a small heater in each room. 2. Pool was empty, host said that it was emptied couple of days ago because of the rain and storm, but this is not very believeble as we know that in Spain there is a rule to have a lifeguard at every pool. Host said that we can use the other pool, but if we wanted to know more about the access, it took 4-5 days for him to finally say that this is also empty. He is lying in his booking that the pool is open all year round. We booked this apartment because it was stated that it’s open. 3. We found molded coffee in the microwave, also found molded and damp towels in the washing machine which we washed and dried ourselves. 4. Towels in the bathrooms and sheets, which should be clean, smelled like damp also. 5. Spiderwebs in the apartment, a sign that it is not cleaned correctly. 6. There was only one trashbag in the apartment and if we ran out, we kindly asked host to bring more. He said he will do it at the same day, after 2 days he left one 1 bag only which clearly wasn’t enough. 7. Found weed in kitchen cabinet.