Tagaytay Cool Spot

Safety and cleanliness.

Tranaportation

Location.

1-Lack of Customer Service & professionalism provided from the Staff In Charge . Need thorough trainings & seminars to improve attitude ( Rudeness & arrogance ) in dealing with customers . Details of the rules are not clearly stated in booking.com which eventually caused confusion after reservation was finalized. 2- Room is not clean, cockroach are visibly seen in the bathroom and kitchen. likewise, Kitchen utensils , stove top , and most of the appliances are not clean & are not properly working. Bed was found with food crumbs underneath the bedsheet & you can simply imagined how many people slept in that bed as different hair strands was left. 3- No bidet & flush is not working .

I. like the place. It is very near to Sky Ranch, few km from picnic groove and people's park. Wifi is good. Also you can watch You tube and Netflix. You can cook also... There's a hot shower which is good. Parking is available but you need to pay.

The interior of the unit and location.

There some cockroaches found on kitchen and CR. But its ok maliliit lang naman.

It's location and facility we've enjoyed staying at the 22nd floor, good sceneries in the morning and especially in the evening..

We've noticed that there is a cockroach at the kitchen area, maybe it was not sanitized/ disinfect properly. Because our booking was too much late and there's not enough time to clean the room. But overall it was good experience in staying here 😊.

Comfy, cozy and nice. It was near all the important places in Tags.

There were no toiletries like I am used to dental kit at least.

it was spacious and it was enough for us