JOIVY Splendid Flat near Edinburgh Castle

Arredamento moderno e funzionale completo di tutto il necessario per il soggiorno.

Lo staff non ha adeguatamente risolto il problema relativo al cattivo funzionamento del riscaldamento estremamente necessario in questo periodo, nonostante sia stato contattato giornalmente. L’assistenza tecnica, arrivata in ritardo, non è’ stata adeguata.

La localisation était optimale. Le personnel a répondu rapidement à nos questions et demandes.

Le chauffage était à 14oC, même avec le boost cela prenait 1h pour chauffer de 1 degré. L’établissement chargeait un frais additionnel pour les draps du sofa lit même si c’était indiqué comme étant pour 3 personnes. Le sofa lit avait le pire matelas jamais vu. Inconfortable, mince comme un tapis, sale, rempli de cheveux. La salle de bain avait une odeur d’égoût.

Our stay here was short but absolutely fantastic! It was far more affordable than the luxury hotels in the area, yet honestly felt even better than any of them. As soon as we opened the front door, we walked into a beautiful open-plan living room and kitchen/diner that felt instantly cosy. The heating was already on when we arrived, which made it feel like a real home away from home. Check-in and check-out instructions were clear and easy to follow. The location was great too—just outside the busy centre, so it was peaceful, but still close enough for an easy walk into town. The apartment had everything we needed. Having our own cooker and oven meant we could make breakfast in the mornings, which was perfect for our little trip. And the bed… wow! We literally sank into it—it was so comfortable that my partner is already looking to buy the same mattress! Thank you for a wonderful stay. We’ll definitely be returning for a longer visit next time!

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Location was perfect and flat looked exactly like the pictures. Well equipped and super comfortable bed.

Pricing arrangements for the third person is not transparent at all ( as has been mentioned frequently on previous reviews). Only when you get through to check out do you realise that if you want more than two people staying in the flat you have to pay a significant amount for bedding. The sofa bed is also not really suitable to sleep on- really thin mattress and so uncomfortable. I think bringing your own sleeping bag not only saves on the additional costs but providesmuch needed padding!!!

La ubicación y la zona muy tranquila Bien equipado aunque el sofá cama algo incómodo

No poder abrir las ventanas para ventilar Pero en general muy bien

The location was just perfect for all of us to explore Edinburgh with ease and comfort. All supermarkets were nearby and open until late. The entire interior, availability of equipments, cleanliness and the comfy and cosy atmosphere. The readiness and access to support was phenomenal whenever we needed any guidance.

The address containing the house number was unclear. I had to make calls to support to get the proper number of the house. The images of the locker where the keys were located was also not communicated in advance. I had to call to ask for images so I could locate the keys in the darkness of the night. Additionally, the sofa bed was too big and the mattress was not firm. I ended up not using the sofa bed and slept on the sofa (which was also not so comfortable because it was hollow from the centre due to excessive use by guests). We also did not have cleaning supply for cleaning the kitchen counter so we ended up using whatever was available to wipe off the counter after cooking.

The facilities, cleanliness and location

The area around the stairs infront of the door