Harpenden House

Easy check in and good communication and instructions. Very well appointed unit with everything you need.

Excellent location in the centre of Harpenden, but not noisy. We heard people in the other apartments occasionally but it was never disturbing. Apartment 4 is well situated on the first floor, with some stairs. The kitchen was well equipped. It was warm, and we could control the heating. It was lovely to have 2 bedrooms and we found the beds very comfortable. It was ideal for a stay while visiting family. We have been visiting Harpenden for 60 years and this was absolutely ideal now that our relatives can no longer accommodate us. We will use it again if we are ever there for another long stay. Tony was a lovely guy and very responsive.

It would have been nice to have some coffee/milk in the house, and we always like dishcloths for dishes rather than scrubby pads. We were missing a few glasses, and the shower had lower water pressure than is ideal, but Tony quickly fixed the shower as best he could. We had a small issue with the lockbox (there was more than one) and we had initially expected to be met at the property, but we got in and all was well.

Tony was extremely helpful and friendly. Nothing was any trouble to him. Thank you Tony. Knowing Harpenden as we do, having family there, made the visit all the more special.

Our flat was spacious and light, the bed very comfortable. One criticism, however, the flat is badly in need of a good dust!!