Shine Apartment

Hard to find, old, dirty, overpriced

The location was great, a short walk to shops. Economical for our group

The lounge was small and dark.

Proximity to shops

Escalator was not functional and had been a problem for a while and yet the property manager did not provide this information until arrival at the property The bathroom constantly stinks despite looking clean , seems to be a ? Plumming issue The stairs were extremely dirty with a putrid stench The rooms are very very basic and not worth the money The property manager will try to keep the deposit in any way they can if you have visitors Camera outside the room with ongoing surveillance which makes you worry about your privacy

Size of rooms good

Thought was apartment with concierge etc. Not aware private dwelling.Had to ring lady half hour before arriving. Met with man who took credit card for four adults stay. Then asked for extra $200 as security deposit. I was advised would be refunded when key returned to letter box next morning. There was only two drinking glasses for 4 people. No milk provided. Two normal tea bags only. Green tea provided but bag disintegrated when hot water put in mug. No coffee bags for black coffee only sachets for cappuccino. I drink black coffee and sachet provided has milk powder in them. TV did not work. Rang lady and she txt back saying keep trying. We did sort out and it was fine. Single beds not comfortable and squeaked when turning over. Very disruptive for sleeping. Towels not conducive for $400+ nights stay. No aircon in bedrooms. Floor fans not adequate. Leaving next morning I put key in mailbox and texted lady to advise her to refund $200 deposit. She texted back ..will do asap. Late afternoon still no refund. I checked my account and note the money had been taken out of my credit card as cash. Thus $6 for fees deducted. I was not happy. I texted her again, complaining and asjed her ti refund the fees. She rang me saying she will refund $4 not $6. I said I was not happy as it should not have been taken out if account as cash. Approx an hour later she sent me deposit confirmation $204 into my account. Normally a deposit is a hold of money and I have never in all my years of travelling had the money taken out of account. Not impressed. I think booking.com should be clearer if accommodation is through private owner.