Summerstrand Boutique Beach Apartment

Booking.com confirmed the booking and the money was payed when arrived was told the booking was not approved so didn't have a place to stay on my arrival had to run around looking for another place very disappointing.

Spacious rooms , good location

The ad said there’s sea views .. which is incorrect . The bed was uncomfortable with a sinking mattress , hot water runs out after 1 person showers

The place was clean and fresh and things that you would forget to get when checking into a self catering where available , like your cleaning materials .

Nothing that I can complain about

Location of the place, size of the main bedroom

Bathrooms we not clean as we found the precious guest items The windows were dirty The blinds were left open and could not close as they are broken. No private moment, it feels like the host is watching you from the other building block with binoculars. even windows could not open for fresh air considering that we were restricted with the air conditioner. WiFi, did not work, TV was non functional, u needed to call the host to sort it out, which did not sort out, you needed to call them to organise u a tv, and request log is, too much admin and no time for that. The place is not kids friendly, too much hazard, both tables are glass, you break, you pay, as advised by the host on the welcome message. Do not steal, we are watching, we know what is in there”really?? So I’m booking to steal. The host is AI, not available to guide you through you stay, just whatapp. The person that wrote,”the place feels like visiting your distant relatives, who can’t wait for you to leave was spot on”. Electrical cables are just all over in the bedroom, non-functional. The house keeper, is doing a horrible cleaning job. We were advised not to use the air conditioner because it was loud for the neighbours, yet you window and blinds are not working. First and last time visiting this property. The previous guests reviews were spot on, and the host was very defensive, now we learned the hard way. Thank God, now we know.

Das Apartment hat eine tolle Lage – fast direkt am Strand und direkt nebenan ein Supermarkt, was super praktisch war. Wir waren zu viert dort und hatten mehr als genug Platz. Die Jalousien waren zwar kaputt, aber das wurde uns im Vorfeld schon mitgeteilt und hat uns nicht weiter gestört. Die Küche und die Utensilien hätten etwas sauberer sein können, aber mit ein bisschen Nachspülen war das kein Problem. Leider hatten wir nur kaltes Wasser, obwohl der Boiler eingeschaltet war – da hätte etwas nachgebessert werden können. Insgesamt war es trotzdem ein netter Aufenthalt, bei dem das Preis-Leistungs-Verhältnis in Ordnung war

Location of accommodation

WE WERE SCAMMED BY THE OWNER OF THIS ACCOMMODATION. HE CANCELLED OUR BOOKING WITHOUT NOTIFYING US. HE IGNORED ALL OUR CALLS AND LEFT US STRANDED WITHOUT A PLACE TO STAY IN PORT ELIZABETH. ACCORDING TO THE APP WE WERE STILL BOOKED WITH HIM. WE PAID WITH BOOKING.COM AND GOT OUR CONFIRMATION. HE HAS LEFT US NEVER WANTING TO USE THE BOOKING.COM PLATFORM EVER AGAIN. THIS HAS BEEN THE WORST EXPERIENCE WE HAVE EVER HAD.