Ocean View Cactus I , over Los Cristianos, Playa las Vistas

The host laci was so lovely friendly and accommodating he met us with the keys on arrival and we waited around the lovely pool area until our room was ready (we were there early) kept in contact to make sure everything was ok and if we needed anything during our stay. The apartment was clean and comfortable with a lovely massive balcony overlooking the sea 😍. We had amazing views from all of the complex. The pool area was clean and lovely and quiet we really enjoyed the pool. Free WiFi in the apartment dvd player etc was a bonus. It is up a hill or steps but a taxi up was around €4 and a few times we managed back up the steps lol the location is amazing short walk down and you are in Los Cristianos centre and right near the beaches and restaurants. Overall we had a lovely stay.

The bathroom could do with a bit of an update.

Nice guy, good service. Clean apartmen, nice location, great pool

NOTHING!

I am extremely disappointed with my experience at Ocean View Cactus I and the subsequent handling of our case by Booking.com. We checked in on the night of 24th May around 23:15, assisted by the owner, Laci, who briefly showed us the apartment and took a 30 EUR cash fee for the late check-in. Shortly after he left, we discovered the bathroom was filthy, with excrement on the toilet and dirt on the shower floor, making it clear the apartment had not been cleaned. Upon inspecting the bed, we found crumpled, used, and sweaty-smelling sheets, along with pillowcases that smelled like hair shampoo. We contacted Laci immediately at 23:51 and sent him around 14 photos, but received no reply. When he called us back, he said he couldn’t do anything until the morning. Given the state of the apartment, we couldn’t stay there and asked for a full refund, which he agreed to. We left the keys as per his instructions and sent him a WhatsApp photo, departing at 00:19. Despite this, Laci falsely claimed we stayed overnight. We have provided proof that we booked another accommodation via Booking.com nearby shortly after our call ended and checked in around 1 am. Not only did Laci’s actions violate several regulations, but the handling of our case by Booking.com has been equally disappointing. Booking.com have refunded us only half the amount from their side, but the owner kept the full 300 EUR for providing a filthy apartment. Booking.com said they can't do anything more and that we should contact the owner, but he is ignoring our calls and emails as any scammer would do. This situation has been incredibly frustrating and I strongly advise others to avoid staying at Ocean View Cactus I.

Fridge

Host - cheater. 1. He asks for 10 points in booking. It is not his business, this is guests communication. 2. Sea view - it is ghost house with cats, birds, etc view ( I attach photo) sea view is 10 % of view. 3. Price is like for sea view, but as I mentioned- it is ghost house view.

Location excellent, easy walk to shops, restaurants and beach. Spacious and well equipped apartment. The hosts are very welcoming and helpful.