Basingstoke 1x Double bed and Sofa bed

590 Abbey Road is situated in a terraced house on a crowded housing estate with no real views except a car park at the front and a parking space to the rear. The property is in Popley not the pretty village of Sherbourne St John – that is very misleading. One wonders why the property is misusing a location at least two miles away? Room 1 is situated on the ground floor. It consists of a good space as a lounge, dining room and kitchenette. We found the room clean, warm and functional. The kitchenette includes a microwave, toaster, kettle, modern cooker and fridge-freezer. In the room is also a drying rack, ironing board with iron.

The visit of five nights was spoilt completely by the appalling mattress which had seen better days. In the reviews for this room, there have been many complaints about the mattress but nothing has been done to rectify the situation. The complaints have not been taken seriously. Don’t the owners of the property care about their paying guests? The mattress is far too thin with the springs making themselves felt. In this day and age, it is not difficult or expensive to replace a mattress. There are furniture places that will collect the old mattress when they bring the new. Do everyone a favour please and replace the old mattress with a more comfortable new one. Anyone staying in Room 1 will have to put up with some noise from the people above including the running of water at an early hour, which makes a horrendous sound, and on one occasion in the early hours at 2.15 a.m. – it sounded like the washing machine going.

The sofa was comfy and the place was clean.

The description they send you to get keys is very confusing. It tells you about the front door which I tried and it didn't work, then they said you had to go round the back which in the dark is unsteady and quite a distance as you have to walk around other houses to get to it. The noise from other room was horrendous, I was kept awake with the noise past midnight then woken again at 5.30am with continuous crashing and banging about until 6.30am. Not that I really slept as the mattress was thread bare and you could feel the springs. I ended up sleeping on the Sofa!!!!! The bathroom you cant swing a cat in and the towels they provide are only big enough for a baby not an adults!! They have also seen better days. TV didn't work. Never again!!!

Everything

clean. heating working well. parking at the back. communication superb. easy to find.

none

Good location, plenty of parking around the front and back of the property.

None

Unfortunately it fell well short of our expectations. - it has a horrible smell upon arrival. - the bed linen was damp (very off putting). - kitchen was quite dirty, particularly the utensils and glasses. - but worst of all immediately outside the property was strewn with open, used and discarded condoms. It clicked on the last point as to why we felt so uncomfortable at this property.