Zappala' Gemelli House

Apartament dobrze wyposażony super lokalizacja jeśli ktoś lubi stare miasto bazar knajpy widać z balkonu ,bliskość do głównego placu katerialnego 2 min.w pobliżu 5 min dworzec przesiadkowy autobusy na plaże i lotnisko ,

Excellent location if you want to be in the middle. Diana the host was very accommodating and helpful. The rooms are very spacious and it’s a great base to explore Catania

Noisy as to be expected considering the location. We enjoyed it but it may be not suitable if with young kids

Very central location, spacious and clean. Heated in the winter. Host was very kind and helpful.

It is right above a busy night spot with no soundproofing at all, which some people may not like.

A lovely, well presented apartment. The host (Diana) has added some nice touches for guests such as lollies and a cold bottle of water on arrival. The washing machine was really good, and Diana left detergent, which is the first time for this in our 7 weeks of travel. The location is amazing...as long as you don't mind loud noise most of the day and night. This didn't bother us, but if you're a light sleeper, bring earplugs. On our final night of what had been a nice stay, we lost all water. Both hot and cold. This meant no showers, no toilet, no washing our hands, and no drinking water. This is not liveable or satisfactory in an apartment we'd paid for. We contacted the host, and we believe her handling of this issue was poor. Unfortunately, this impacted our stay. We don't blame Diana for the loss of water. However, neither she nor anyone else came to check on it at the property. We told her we had no water, and she did not offer to provide any or come to any other solution. She basically said it was reported to the authorities, and there was nothing she could do. It was not her responsibility. At the least, she should have brought us water and checked the property. I'm just thankful it was only 1 night we had to deal with this as we checked out the following morning. This is a lovely property, and if nothing goes wrong, it is a lovely place to stay. However, if there are any issues, I don't think Diana is the best at resolving them.

Having no water and being unable to drink, shower, toilet, or wash our hands. Then, the host not doing anything to resolve this or make it more comfortable.

Perfect location, incredible customer service

Top Location in the historic sity center, great service, comfortable accommodation

Nothing

Location is perfect. Hostess so friendly and accommodating.. made us feel really safe and welcome