Furano Lofts & Chalet

I honestly hate having to give such an amazing review since I want to keep this place a secret but it genuinely is wonderful. Beyond the location and facility you will find some of the most warm and welcoming hosts, one in particular with more knowledge of the area than any guidebook or website. Thank you again and we can’t wait to see you in the winter time!

The house is clean, and the onsite stuffs provided very warm and attentive services.

I have stayed in dozens of hotels and short-term rental properties over the past few years and have never had any issues with check-in. This is first time I write a negative review. Unfortunately, this property shocked me. When I arrived at 10:00 pm on my arrival day, there was no stuff and no backup check-in plan provided. I called the owner, and he told me that they could not check me in and that I had to go somewhere else because I was late. As a result, my family and I were forced to sit outside in the snow in temperatures of -20°C while struggling to find another place to stay at 10:00 pm. I understand that this may be their unique rule. However, enforcing such a rule without providing any backup plan for guests is extremely risky and shows a lack of consideration. Considering the nightly rate is over USD 500, having to endure this situation on the first night was unacceptable. I am extremely disappointed with my experience. Secondly, their interior flooring requires extreme care during your stay. Guests are not allowed to roll their luggage on it. The owners may have installed high-quality flooring and wanted offer good experience, however, such strict requirements create unnecessary pressure for my family during our stay.

Fantastic location. Love the Zen style room without sacrificing modern comfort. Easy reach for all the Furano attractions. Absolutely top rate.

Nothing everything was perfect. Down to the little treats we get every day!

Welcoming Host (Tim), fuss free check in and out. Tim was very attentive to our needs as we were travelling with a toddler and make sure we feel as much as home as possible.

Nothing, our stay was fantastic.

Very clean and nice view from bedroom Good dining tips and shuttle services from Tim. He gave us advices and replied our queries on WhatsApp promptly.

Great location and very clean, the owner was kindly and take care of everything

The staff were SO helpful! They gave us great tips for the area and were always so nice and kind

The unit was tastfully designed. Well thought-out. Spotless! The private onsen was a plus! Tim and Leon were v v attentive. They knew the surrounding so well.... always could provide good choices for us to explore. Never fail to ensure we were very comfortable and safe.