MAILZ HAVEN BEAUTFUL 3BR MODERN APRT NEAR SM DR-B

No free breakfast. The location is accessible but for a first-time stay, we had to contact the staff so they can guide us through. However, it was so difficult reaching the staff via call or text.

Communication - we had a hard time reaching them. They either can't be contacted or they don't answer our text/calls right away. We had to ring the number like more than 10 times before we could finally speak with the staff. Free toiletries - They said it should come with soap, toothbrushes, or so, but none of those could be found in the apartment. Also, there were no trash bins/trash bags within the apartment. We had to use some of the recyclable bags that we brought with us.

Happy

Happy

Incomplete facilities, guests can’t cook meals since the kitchenware is incomplete. No flat screen TV, no Wifi. Accommodations and contact number is 2/10.

Location and parking

The B apartment has old furniture and broken beds 🛌 only mattress on the ground. It’s gross 🤢 inside kitchen cabinet, there’s cockroach and mosquito. The washing machine outside is left with dirty water and a piece of cloth inside and mosquito egg is visible. Extra pillows and blankets are all dirty and smelly. Sometimes water is not available. Internet is really slow and no tv, only the device as design. I believe if the owner with 2 weeks rent can make the place greet with the same price. All the previous comments are accurate and they didn’t fix them.

It is an entire apartment although the location is good but the our entire stay is not decent.

We booked for a total of 9 people but the accommodation itself is only for 6 people. 3 beds accommodation only. The other guest can rest on the couch but the other 2 guests with us have to sleep on the floor with no mattress or extra bed provided. We even requested for the extra bed but we were not able to receive one until the next morning although they told us to wait because their staff is on the way. We called them twice for the extra bed but to no avail. The exhaust in the kitchen stove is very smelly, so when you turn on the AC, it will make the foul smell worse so we have to open the kitchen door while the AC is working to get rid of the foul smell.

Hot shower close to SM Mall

Unfortunately I have to repeat what is in the earlier reviews already. Why you don't change it 1 You can not lock the doors for restrooms. 2. One bed is broken 3. The employee who welcome us was very unfriendly. Me as an foreigner she ignores me completely. Communication was very difficult. Hard to reach them. Note: They ask me for a 5 Star review even we still not arrived. That's ridiculous Tipp for the host: This place have a lot of potential. Use it.