DELBROOK POINT COZY-STUDIO

great location, quiet and clean and spacious

nothing

Neat and tidy

Check in instructions weren't provided, owner/manager still tried to argue that they were sent

Quiet, clean, central , safe off street parking, good temperature control heat pump/ aircon

Pillows hard, no extra pillows, bed too firm, very basic anemities

Vanda is a very nice host. Big room with comfy bed (amazing pillows), sofa and air con. It's located in a calm neighbourhood and close enough from city center or grocery.

Two signficant problems with my stay - i was charged twice for the full amount on my credit card. This was resolved quickly when i contacted the owner, but lucky i keep an eye on my credit card - when i arrived , at night on my own, the key was not in the lock box. The phone number provided was not answered. Fortunately i got a call back 10 minutes later before i had made other arrangements and we located the key. It was pretty stressful. The owner was apologetic and helpful, but sorry not impressed.

The location was good

No contact from owner on where to get the key. We waited 15 minutes from selected check in time until a neighbour came out and retrieved the key. Thank goodness she was there to assist us. The bed was very hard and not very comfortable. Towels worn and scratchy. No individual coffee and sugar....it was just in bottles shared by others.