GuestReady - Grandeur River Balcony Reborn

Til trods for: Kloak lugt i badeværelse - afløb var stoppet både i brusebadet og håndvasken Der mangler kroge til tøj i værelser og på badeværelse Der var ingen viskestykke

La localisation est idéal près du Douro et quartier très sympa, avec des commerces. Appartement très fonctionnel Arrivée tardive et pas de pas problème pour récupérer les clefs

L'entrée de l'appartement se fait par le hall d'un pub ouvert et animé le soir. Le manque d'isolation des fenêtres, Rue très bruyante car artère principale trafic dense Le manque de couvertures supplémentaires.

Very disappointing and misleading listing We booked this accommodation expecting a “River Balcony” apartment, as clearly shown in the photos on Booking and stated in the description. The door on the second floor is even labeled “Grandeur River Balcony”. However, upon arrival, we were given keys for a third-floor unit with no balcony at all. The host (GuestReady) insisted that “this is what you reserved” and sent us a link to their own website, but we booked through Booking, where the listing clearly shows a balcony. This feels misleading and unacceptable. The condition of the apartment was also concerning: One room had no windows at all. In another room, the window could not be opened, and worse, the wooden window frame was loose and detachable, which is a serious safety hazard. It did not feel safe to sleep next to it. We reported this issue, but received no proper response—only repeated statements that this is what we booked. The view from the window was a construction site, not anything close to a river view. Overall, the apartment does not match the advertised photos or description, and the lack of response regarding safety issues is very disappointing. I would not recommend this property.

La ubicación y tenia todo lo necesario para nuestra estancia de fin de semana. Limpieza.

The location was ideal with a store around the corner. The apartment had everything we needed

We booked Grandeur River Balcony Reborn but I am sure we were in the Grandeur River Terrace. The booking says Balcony, Terrace, River view. This is a mix of the 2 apartments named above. We had no balcony and no river view, we had a terrace we could not use as 1- the sun doesn't reach it and 2- the building behind was being renovated, meaning gutted and rebuilt, so there was a huge amount of dust, loud workmen, a screen right in front of the access to the terrace and no privacy. One of the bedroom is a black room, no windows, we didn't see that in the pictures and was disappointing The following are observations and didn't impact our stay satisfaction. There is an elevator but there are 6 steps to reach it, so not easy to access with mobility issues The Irish pub below can be very loud, though not every night. There could have been additional pillows and blankets as we felt cold. Didn't want to heat the bedrooms as we like breathing fresh air and sleep under warm blankets Kitchen starting pack had olive oil, balsamic vinegar, salt and pepper and importantly some coffee tabs for the coffee machine but no sugar. Would have been nice. Add a tea towel and the kitchen would be great. Instructions for the hob would have been nice, we had to google search the instructions The settee was quite rigid, we used our pillows but cushions would have made it comfy. 2 toilet rolls for 1 week, 4 people, seemed mean 😒

Konumu süperdi. Odalar geniş salon geniş mutfakta gerekli malzemeler vardı.

Konum mukemmel

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