Monsanto Hill House - NO. 565 R/C E

They had air conditioning

The contactless check in was a nightmare. I arrived late to the property by myself to find the keys were not in the lockbox. The host answered the phone promptly however it took an hour and a half to get the keys dropped off in which I just stood in the foyer waiting. The bathroom was not clean and it smelt like someone had been smoking in the apartment.

It was modern

It was not cleaned properly. Previous guest mess in the kitchen was not cleaned and their documents were lying around. Also walls are very thin so you can hear everybody and anything.

The bathroom is the only good part of the apartment .

The experience was far from what I expected and severely impacted the quality of my stay. And the apartment had a lot of issues including : Noise Disturbances: The apartment was extremely noisy due to other residents who slammed doors and talked loudly late into the night and very early in the morning. Additionally, the street outside was extremely loud, with buses and cars passing by early in the morning, making it impossible to get a good night's sleep. 2. Lack of Curtains: The absence of curtains in the apartment meant that early morning light flooded the space, further disrupting our sleep and overall comfort. 3. Uncomfortable Sofa Bed: The sofa bed provided was very uncomfortable, and there were no extra blankets or pillows for the second guest. When we requested additional bedding, we were told that it would cost an extra 20 euros, despite the already high price and municipal tax we had paid. 4. Misleading Location Information: The description of the apartment mentioned its proximity to the city center. However, it actually required taking a bus and then the metro to reach the center, or paying 10 euros for a taxi ride, which was not convenient. Overall, the quality of the apartment did not match the price we paid. The lack of essential amenities and the misleading information about the location contributed to a poor experience. I hope you take this feedback seriously and address these issues to prevent future guests from experiencing similar problems.

The area is quiet, the location was really good and easy to use public transport. The apartment was bright, stylish and had everything you needed.

For the price of the accommodation, it was well worth it. The place was almost brand new.

Some of the cabinets in the kitchen were too high. I hope they can provide a stepping stand or small ladder for those who are not blessed with a tall body.

The flat is well equiped and clean. There is a nice little café just next door wich is perfect to start the day and the bus stop is right in front. From there it's 15mn to go to LX Factory, a nice alternative place with food, drinks and shops. The neighborhood, Campo Ourique, has few nice bars and restaurants and you can find the famous Tram 28 on the other side, around 15mn walking, to reach the city center.

The first day we checked-in a flat which had strong humidity issues but the staff has been very efficient and moved us in another flat on the same building.

Lightining, clean property

i liked everything

Self check-in was a great experience, instructions were clear and no issues. The apartment is spacious for Lisbon standards and everything was clean. Kitchen is equipped with everything you need to prepare a meal, and even a coffee machine! Location is good, close to a bus stop and a 15 minutes walk to metro station.

It's in the ground floor so you need to keep the blinds down as there's people passing all the time, also there's a bus stop in front of the building so every time has people waiting there. No toiletries provided, and not enough toilet paper (only 2 rolls for 7 days).