Santana Apartment by Sublime Houses

Nice and well equipped kitchen and living area Walking distance to the centre of Lisbon

The apartment is on top of a very steep hill even by Lisbon’s standards, and the surrounding streets are not very nice The steps up to the apartment are very narrow and it is difficult to move luggage The bathroom bin was broken and the freezer door was slightly open meaning the freezer was full of ice The bedroom doesn’t have enough space to open suitcases One evening the locking system locked us out of the apartment and it took over 30 minutes for the property owner to resolve which was unsatisfactory

Smart apartment

Too difficult to access extremely steep stairs

Location. Cleanliness. Character of neighborhood.

This is not a hotel. It is a single apartment. It is a variation of an Airbnb. No in person staff. Whatsoever. Ever. Take my word for it, the savings is not worth it. This has been an organizational disaster. I somehow got succoured into this for all of my Portugal bookings. I had just assumed in good faith that traditional hotels did not exist in Portugal. They do. I have seen them everywhere. My guess is the “apartment rentals” people are young and techno-savvy, and have cracked the algorithmic code required to monopolize social media. Do not be manipulated. The peace of mind, inherent in having an actual person at the end of your booking, who is physically present to help you 24/7, with or without internet/phone connection, cannot be overstated. As customers and hosts, we to expect more than this. Peace and Love. Glendon

Our host Joe was really helpful. The apartment was well equipped, we had everything we needed (kettle, coffee machine and washing machine). It was clean and enough for two people. Apartment is on the quite street, but you have to walk up the hill to get there (but this might be on lot of places in Lisboa :D so not points taken for this). We loved our stay and would recommend it to everyone. :)

We missed the AC a bit, but we kept the blinds down all day, so it was all right. Pillows and bed were bit uncomfortable for both of us, that´s why we rated it as 8, otherwise all was great.

Great location in an authentic part of Lisbon with cobblestones and lovely shops and cafes around. The hosts left the most amazing bottle of wine and the facilities in the apartment for cooking and washing clothes were much appreciated. There was also a fan for the hot Lisbon nights!

This was totally fine for us but others might note that this is a really authentic Lisbon apartment which means steep stairs - that might be an issue for those with mobility issues carrying suitcases. But that’s normal for these lovely apartments with high ceilings! A few broken hangers and the bathroom bin, just need to be replaced ☺️

washer+dryer, great value, location

with no A/C it has to be hot in the apartment in July-August. But in early June we were fine.

The location is excellent, the facilities were great and the staff were very helpful when we needed help with things.

We felt very comfortable and we were close to everthing. I loved how bright the apartment was (last floor). Location was great. But up a hill with lots of stairs or paved streets. Inside the building you have to climb some steep stairs. Bright apartment, lots of windows, mirrors, quiet alley. Pillows were hard to our liking. Apartment must have been renovated recently: it is well furnished (coffee machine, fridge, washing machine...). The balcony is just an opening on patio doors. Access to the apartment was all with codes so it was convenient (no "check in per say" but if you need info or help, no one is on site ( we didn't so it was not a problem). We had a few questions before our stay and they were responsive and accommodating.

The apartment is very stylish, comfortable and clean. It is located in the very center of Lisbon! The staff was very helpful and immediately provided the detailed instructions on how to get to the apartment and open the door. And there was also a welcoming bottle of wine :)

The stairs to the apartment are quite narrow and high and it was quite challenging to get there with the suitcases.