Atlanta Downtown! City Life! ONSITE PARKING LM1701

Close to all the attractions and dining was convenient.

We did not have a thermostat to control the room temperature.

The property is really in the heart of downtown Atlanta, and it is very accessible to some of the most popular sites (Centennial Park, MLK, Coca-Cola, etc). The kitchen and appliances were nice - we were able to stock up on groceries and cook throughout our stay. The communication and instructions we received prior to the visit were thorough and informative. During working hours, the facilities and property manager were friendly, helpful, and responsive.

There is only one bathroom for the entire apartment, and the plumbing system is very old. The shower drains very slowly and the toilet isn't very strong. The description says that it can comfortably host 5 people; we had 3 adults and 1 child, and it felt like we were pushing it. The lighting in some of the rooms is kind of weird; the balcony room has lamps but no working outlets. Additionally, the unit directly overlooks the highway, so you are constantly hearing Atlanta traffic. If you are a light sleeper, this is something to consider. Housekeeping seems to do a hasty job - the floors and sheets were a little dirty when we arrived. All of these were minor inconveniences, though, and could have been overlooked given the value and location. What negatively affected our stay the most was that the hosts are really more property managers than hosts. They are only available during limited working hours. That means if you have ANY issues that come up after hours (including check-into the building), you are out of luck until the next morning. We encountered a pretty serious facilities issue that occurred in the evening, and we attempted to reach out in multiple ways (phone, text, online, etc). It was impossible to reach anyone. Per the host written instructions, I contacted the building security who tried to reach the host directly -- none of their emergency contacts were up-to-date. I also reached out to customer service on Booking.com, and they were unable to reach them. I'm trying to be as fair and balanced in this review as possible, because when we finally did get a hold of somebody in the morning, the staff really were friendly and helpful. But it really did very little to make up for the very long and stressful night we had.

the property was great very nice In the inside !!

the parking was kinda scary

Three bedrooms, a whole living room and kitchen The view was great too

You could not change the air conditioner and given that the temperature was really hot outside we could not adjust it. Our children did not sleep well because they were sweating. There are no fans either.

Condo had no air it also had roaches

Good location and the apartment is spacious and clean.

Getting into the property was a real nightmare. Check-in is allowed from 4 pm. We were supposed to receive detailed check-in instructions by email by 3 pm on the same day which never arrived even though the required check-in form had been filled in months earlier. The apartment is in a very high block with several hundreds of apartments (just to illustrate. we were on the 17th floor and there were at least 10 apartments on each floor). The building has a separate front desk (reception). When we arrived to the building at 8.30 in the evening, we could not find any check-in details either in my mailbox or via Booking.com. I tried to contact the host but they DID NOT ANSWER THE PHONE! I also tried to contact them via email, SMS and via a Booking-com message but no response to any of them. Fortunately, we got an idea and asked the front desk to ping the host using their emergency contact number. Then, they responded shortly and sent the code for the door of the apartment. I cannot even imagine what would have happened without our idea. Would we have had to spend the night in the car? Anyway, it took us 45-50 minutes to get in after a tiring half-a day journey. This is outrageous. Apart from that, some of the lamps did not work. The “third bedroom” is not a real one. It rather seem a former balcony or a small conservatory transformed into a small room without proper electric lighting. No curtains or blinds in the bedrooms, apart from the master bedroom. Finally, this place is not for people who are sensitive to noise. The heavy traffic on the highway nearby, along with the noise of the A/C was really challenging.