Uvongo Chalets 12

The accommodation was comfortable and neat. It was ideally situated with beaches and facilities nearby. It was great value and reasonably priced.

The staff member were awesome,apartment was clean and looked comfortable,and the environment was just refreshing.

We actually made a mistake of not booking 2 separate bedrooms for I and my partner and our kids.So we got a one bedroom apartment which had a single bed and double bed so we basically had to share the bedroom with the kids .

Location is excellent lots of peace and quiet Not too far from the main beach and walks on beach route lovely Had all we needed and a really amazing holiday Marius was friendly and helpful

A little cupboard space in the bedroom would be good A little disappointed that the pool was being serviced during our stay

Comfortable and home like. The owner was very responsive and nice.

The Internet was not working but to be honest it didn’t say it was included so it’s our fault. Despite this he recharged it for us as we had to work which was very appreciated.

Loved the unit, the proximity to the sea, the sea view was lovely, especially from the top floor. The small duplex is small, clean and nicely decorated and equipped. The aircon in the bedroom would be amazing in summer.

1. I especially booked a holiday unit with a pool on Booking.com. I had not seen my grandchildren for almost a year. I decided on this particular holiday venue because the unit was in close proximity to the pool so I could watch my grandchildren swim. When we arrived, the pool was empty and under renovation. We felt cheated, and when I complained to the owner and managing agent, they said, "we thought the renovations would be done." 2. The lights did not work on the top floor the first night. Thankfully, the bedside lamps worked, which meant we had to negotiate the bathroom and stairs in the dark. When I reported this to Marius, his response was, that's odd, "It was working earlier?" How would he have known? Did he test the lights? He then admitted that an electrician had done work there the day before, and he would call them. They returned on Saturday morning to fix the issue. 3. Although nicely laid out and decorated, the couch, which also serves as a sleeper, is old and sunken in, making it quite uncomfortable. The loose rug in the lounge slips around on the tiles. I only had two nights with my grandchildren. I would have loved to have left a better review. I think it was extremely remiss of Marius not to check if the renovation of the pool was complete before renting out the unit "with a pool" or at least informing guests so that they could request a refund to book elsewhere. A refund or a bottle of wine was offered to placate me, but I had already travelled two hours and had unpacked. 4. No door on the bedroom. Not an issue for me but may be for others.

The place was very beautiful,clean and would probably visit again.