The Wesley

The location was excellent.

Excellent location

The key code we were given was incorrect so had to call the letting agent, but luckily they answered and replied quickly.

Excellent location in Fossgate, within walking distance to everything. Nice and comfortable 2 beds. Had washer, dryer & full kitchen. Staff available and responded quickly. Overall great stay for my family of 4!

No AC and we happened to come on a very hot week. Each bedroom had 1 small fan.

You can't think of a better location - very central, close to all places of interest. It's a very small terrace house, clean and quite comfy inside, Kitchen is well equipped with fridge, coffee machine, dishwasher, washing machine, etc. Breakfast is available nearby.

We spent there a week-end, and it was very loud until very late due to the cafes nearby. I would presume it's not that bad during the working week. It's impossible to open some of the windows, so there's no enough fresh air when it's hot outside. Condition is not available.

Lovely apartment in the centre of York

Nothing

Perfect location.

The property was in an excellent location and was perfect for our short break in York.

There is a bar next door to the property which created a little noise until around midnight.

There was an issue with the property (bed damaged by previous guest) which the managing company dealt with really well. Although no new bed could be found at such short notice, they arranged for one of my party to be hosted in another nearby accommodation. They arranged it all, and we were really grateful for them finding a solution.

We did not think the property was good value for money. It is brilliantly located, but for the price we expected a higher spec. Even without the damaged bed, the mattresses were cheap and you could feel the springs, the duvets lumpy, and the property had water damage in the bathroom and small things like damaged cafetiere and other small things which we would expect would be better for the price. In general, communication was not great. No full address or arrival instructions sent in advance - leaving us ringing the managing company whilst waiting outside the door of the apartment. No reply to comments about broken cafetiere. However, as mentioned, they did resolve the damaged bed issue (though they did this not having received my comments through booking.com or via text, but only when followed up with a phone call.)

Everything other than the beds was absolutely perfect.

The beds were very uncomfortable.