Esra Hotel Apartment

Amazing staff Thank you for the complementary Breakfast.

Size of the room

no room service , no restaurant, not even available of drinking water, no hair dryer or iron box, place is bit remote,

Beds were good and that is it

Booking .com said there was a restaurant, false it is completely closed and only serves breakfast. Should not be a two star hotel, one star! As tv didn’t work our shower had no hot water and was faulty

Property was clean and valued for money. Staffs were friendly and co-operative

price is abnormal for this accomodation

price is not matching the quality of accomodation

Everything was good. The apartment was spacious and clean and the staff were helpful.

Apartment was very clean, well resourced. We arrived and person at Reception was super polite and helpful. Many of the reviews say that there was no one at reception but we found them really helpful. Within 15mins of arriving, he also followed on with a WhatsApp to check everything was ok. WiFi was great. Apartment was clean and beds were quite comfortable Overall great stay

I had booked for 5 adults and on booking, it said there was a sofa bed. There was a sofa that could be used as a bed but not a proper bed.

Great place and friendly staff specially Mr Ahmad Najeh

toilet needs littel service

The staff is very accommodating, Mr Ahmed assited us to his best of capacity. The pool is soo good.