LovelyStay - Luxury Oasis in Bairro Alto

Perfect location, spacious apartment, the lift is beneficial after walking uphill and stairs all day, the apartment is on a quiet street, easy to find, within walking distance of the metro. Tea/coffee, olive oil sachets were appreciated.

Some of the appliances were technical and could have done with instructions. Only one laundry capsule and dishwasher tablet were left for our stay.

Spacious and bright with a lot of windows. Nice view. New elevator to 3rd floor easy access. Very clean. Cool neighborhood and the bar/party scene enough blocks away not to be noisy at night.

Hosts very responsive to a number of aggravating issues, but but some problems went unresolved. This was a nine night stay, and only one washing machine detergent pod and one dishwasher detergent pod was provided. They brought 2 more 36 hours later. (I bought more on my own.) Only 4 bath towels for 3 people provided initially. 4 more were brought 36 hours later upon request, Washer/Dryer though new, did not work properly. They sent repair man next day who provided a video to me with a hack to get it to work. Shower in primary bath has an impossible diverter control button that needs to pull out to divert water to power handheld requiring turning off the shower, drying the button and using a towel to get a better grip to pull it out to get the handheld to work. Frustrating when you are wet and chilly. Second bathroom does not have a shower, but only a handheld and an ineffective 1/2 glass partition. Water spray will go all over the floor no matter how careful you are. We requested a mop head (missing from unit) for the mop handle that was there. They brought the mop head over, guy left and we discovered it was wrong kind for the handle and did not connect. We gave up. Extra toilet paper and paper towels wer purchased by us. Only one small dishtowel was provided. Finally, the Nespresso machine did not work. They brought over another one next day. It was a used one, and it did not work either. We gave up on this. We are from US, and Airbnb's are usually well stocked with plenty of towels and supplies and all appliances working properly. Want to reiterate that the host management company was very responsive, and nice, and communicative through their texting portal. I just think that more attention needs to be paid to the unit to make sure everything is tiptop before a renter comes in. It's kind of aggravating when you're on vacation to have to keep asking for things that should already be there.

Todo

Nada

Located in the centre and quiet at night

Location was amazing, central but tucked in a quiet street. Spacious and beautiful apartment with an amazing rooftop, was better than photos! Great selection of kitchen supplied, even if we didn’t use them all. Easy communication via WhatsApp.

The mattress on the single beds were too hard for me, the rainforest shower was leaking very loudly in the middle of night for a few minutes, it wasn’t possible to switch to the shower handle, and a minor point: we need to throw our own garbage which I’d expect to be included in the cleaning part

It is very beautiful and comfortable apartment at the very center with wonderful views.

Everything was just great

Appartamenti curato e pulito. La zona comoda