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5.4 / 10 Guest Rating

LOFT STAR THE PALMER HOUSE

22 Calle de Gaztambide PATIO CENTRAL URBANIZACION, Madrid, es

LOFT STAR THE PALMER HOUSE - main view

About the Property

Luxurious Accommodation in Madrid

Prime Location: Nestled in Madrid, just steps away from major attractions like Temple of Debod and Plaza de España Metro Station.

Modern Amenities: Enjoy free WiFi, a flat-screen TV, and a fully equipped kitchen in this sustainable and soundproof apartment.

Convenience and Comfort: With air-conditioning, walk-in shower, and allergy-free environment, this non-smoking apartment is perfect for a relaxing stay.

Experience the best of Madrid at LOFT STAR THE PALMER HOUSE. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Airport shuttle
Soundproof rooms
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good22 verified reviews
AI Summary

Guests highly rate the location is close to madrid center and frequently praise the .

Categories

Cleanliness3.6
Service5.7
Location8.7
Room Quality4.7
Amenities5.7
Value for Money3.6
Food and Beverage6.7
Overall Experience4.7

Select topics to read reviews

J
Jessica SofiaesES
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0

Carlos, el chico con el que contactábamos es encantador, siempre pendiente y cualquier duda que teníamos nos respondía al momento. El apartamento era muy acogedor. Muchas gracias, repetiremos🫶🏼

Helpful?
J
JoseesES
Verified booking
couple
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
J
José AntonioesES
Verified booking
family_with_children
Standard Room
Stayed in Jun 5, 2026

"Nuestro contacto, Carlos, estuvo muy pendiente y nos facilitó todo lo necesario. Fue muy amable."

10.0

La ubicación es excelente.

Todo correcto.

Helpful?
G
gelsominoitIT
Verified booking
extended_group
Standard Room
Stayed in Jan 6, 2026

"ottimo per il prezzo che abbiamo pagato, non troppo vicina al centro ma per noi ragazzi andava più che bene"

8.0

il prezzo

i servizi igenici

Helpful?
C
Caroline Regina SertoribrBR
Verified booking
extended_group
Standard Room
Stayed in Dec 16, 2025

"The worst property with a bathroom that will give me nightmares forever"

1.0

The location, but it doesnt worth the price and the humiliation of the extremely poor condition of the property.

Hello, I would like to reach out to report a very disappointing experience at Loft Palmer. The property is extremely poorly maintained, and I would like to list the issues we encountered—none of which allowed us to cancel our stay. To begin with, we were charged a late check-in fee of €50, which was never disclosed until we were already traveling. The listing stated that check-in was available until 9:00 PM, yet these abusive fees were only revealed at the last minute. The situation worsened upon arrival. The infrastructure is shockingly inadequate for the price charged. The handle of the main door literally fell into our hands, with a screw and a piece of paper used as a makeshift fix. The room was dirty, with dust and debris from previous guests under the mattresses. The refrigerator was in terrible condition, with the rubber seal detached and no basic maintenance performed. The bathroom was even worse. The door had no lock, and the sink—an improvised installation—was falling apart. The shower area was absurdly cramped, with no hooks or supports to hang clothes, separated only by a flimsy plastic curtain that spread water across the bathroom. The showerhead was broken and barely functional. Worst of all, despite booking and paying for a family of five, the hot water lasted only one timed shower of four minutes. After that, the water turned ice cold—in 5°C weather in Madrid—with a four-year-old child. This was humiliating. We felt intimidated to confront the owner, as we were in a foreign country with a small child. As cancellation was not possible and we were forced to endure this deplorable situation at an unreasonable cost.

Helpful?
A
AnaesES
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Good"

4.0
Helpful?
G
GeoffreycaCA
Verified booking
family_with_children
Standard Room
Stayed in Oct 21, 2025

"N'ALLER PAS À CETTE ENDROIT MAUVAIS SERVICE ET INSALUBRE"

1.0

Rien

L'endroit ne ressemble plus au photos et nous avons étés surpris de voir que finalement le "loft" c'est un emplacement commercial aménagé avec des lits. Les murs sont marqués de saleté. La disposition des meubles est changer. Nous avions des doutes sur la propreté des lits. Les planchers sont mal entretenue et poussiéreux. Les meubles sont en mauvais état. Il n'y a pas de grille pain, la vaisselle n'était pas propre. Nous avons réservé pour 2 nuits. La première nuit nous avons réalisé qu'il y a un bar à l'étage en dessous et il y a eu énormément de bruit à l'extérieur de 23h00 à 7h00 nous empêchant de dormir. Il y a même eu des personnes qui sont venus frapper dans les vitres et crier vers 4h00, en plein milieu de la nuit. J'ai tenté à plusieurs reprises de contacter les responsables du loft et je n'ai eu aucune réponse de leur part. Aucune réponse pour nous aider compenser ou même offrir des excuse. Nous n'avons pas resté pour la deuxième et avons trouver pour 2 fois moins chère un endroit 10 fois mieux (Alexa Host). Je ne recommanderais même pas cette endroit à une personne que je n'aime pas. À ÉVITER

Helpful?
G
GiuliaitIT
Verified booking
extended_group
Standard Room
Stayed in Oct 12, 2025

"Good"

6.0
Helpful?
A
AguirreclCL
Verified booking
family_with_children
Standard Room
Stayed in Sep 9, 2025

"FALSO LOFT"

1.0

Nada

Es un engaño decir loft, es un bajo comercial transformado en piso, con tabiques de mala calidad, sin medidas de seguridad, sin aislación del ruido exterior, sin ventanas, solo un vidrio hacia el interior de la galería comercial, por tanto no puedes abrir persianas para dar luz. La galería tiene 3 centros nocturnos, lo que hace insoportable el ruido, música, gritos, borrachos en la puerta y ventanas del "falso loft", no apto para descansar, no puedes llegar y ni salir con tranquilidad , y lo peor de todo ... No está informado en la publicación.

Helpful?
T
TomášczCZ
Verified booking
extended_group
Standard Room
Stayed in Sep 6, 2025

"Excellent"

8.0
Helpful?