Forbes Area BGC Taguig Manila

location

view

value for money

near to st Luke’s

the building design esp receiving and hallway not designed for tourists

Nice view from outside

Heater was not working No shampoo or soap given Hard to contact the host (phone number is not reachable, missed call a lot of times)

Nothing~ Was a really bad experience dealing with an opportunistic Host.

Extremely bad experience. Host contacted me to cancel my booking 4pm same day before my was arriving in BGC to check-in from the province. Host insisted for me to submit a proof of negative PCR test and showed me it was part of the policy. Well that's fine, probably I overlooked. However, as a foreign tourist here it was not possible for me to do any PCR test at 4pm on the same day, let alone even knowing where to get a clinic or hospital to do it. As a compensation, I showed her my Philippines Health Pass approval and 3 doses of vaccine (AZ + Phizer). Explained to her the Philippines had no longer require tourists to enter the immegration with a PCR test, but an online health declaration - Health Pass and digital vaccine cert. But was flatly rejected. That's fine, so I got no option but accepted the decision, and rushed to book another available unit on Agoda very last minute as it was close to night time. Host repeatedly told me to contact Booking.com's customer service to submit for a refund request (well I never expected she would give me a full refund as she had to run a business too, maybe 25% or 50% since she was the one initiated the cancellation). Hahaha~ few days later, Booking.com sent me an email saying the host did not reply to my refund request and it was it considered as she refused even a partial refund. So she cancelled my order, and decoded to pocket the full amount. Then why did she lie to me to submit a request via Booking.com's customer service and decided not to respond to it? It's perfectly fine. I would need to enjoy my trip in the Philippines by putting this ''rip off'' behind. I met with a lot of amazing people here, only taint was this property. May God bless the host and correct her from the greediness, and lack of integrity. It was not even a big sum of money, why bother to do it this way? Still, I had a great time visiting the Philippines post Covid. My first visit in 3 years!