OSI Apartments Bandra West

No water jet spray wasn’t working Staff threatened in order to break into the room

Location

No house keeping staff not available after I checked in

Nothing specific. It was a normal apartment

There was no electricity in the apartment and no power backup. We have to climb stairs with elderly members to the apartment and as it was hot and humid, sitting in the apartment was unbearable.

The staff was amazing and fully helpful with the everything and the food super yummy 🤤

The apartment was spacious enough and had good air conditioning. In general, everything was clean, but the blanket, pillowcases and sheet had to be changed, although this did not help much, because some stains do not wash off. Hot water in the shower appeared by the evening of the first day and then there were no problems with it. There was also a water cleaning brush in the bathroom, which is very convenient. The room is not hot, there is no high humidity, towels dry quickly. The wardrobe is not very comfortable. There is a large TV with YouTube and Spotify. The SHIVA administrator is very responsive and comes to the rescue quickly. A taxi finds this hotel without any problems. Nearby there are cafes and restaurants of different price levels and cuisines. It's not noisy at night, the neighbors don't smoke (we lived on the ground floor). Conclusion: It's not the quality you'd expect to get for the price, but otherwise it's a good option.

Over all

Check out time should be at till 2.30.

The 1102 1 BHK had become our home at the end of 5 days. My kids watching the Hill road traffic from the room bed with lights off. And me sitting permanently in the living looking at Mumbai skyline with lights off. It was very comfortable and homely. The stove and fridge work well. The water filter was very good aswell. The washing machine works fine aswell. U can keep washing powder as a suggestion. The bed and the extra bed were very comfortable and I had great sleep quality. The security lift guy Manoj?? -- he was helpful and very calm and composed guy. Pls take good care of him.

1. Parking not being there kept me in constant worry that my car will be picked by traffic police from main road. I parked one night at Trios mall. But I dint have a great feeling about parking it there with keys with those guys. 2. The cleaning guy uses the same mop for both bathroom and living/kitchen floors. That MUST change!!! Pls.bring new process wrt cleaning. Not acceptable at all.