Richmond Apartments by Switchback Stays

Nothing it was not worth the money at all

The bed makes squeaky noises even when slightest movement like breathing couldn’t sleep whole night as the bed makes too much sound even when changing position. The table and chairs were so wobbly that it looks like it’s gonna fall apart next minute. The whole apartment shakes like an earthquake when the washing machine is used. The room was very suffocating and got no proper ventilation. Whole apartment smells horrible the moment i walked in smells of food that has gone bad. The shower wasn’t working properly

Great apartment with everything you could need. Customer service was great and any issues were dealt with fully.

Nothing

Very prompt comms with the host and easy to follow instructions

N/A Honestly for us it was great, location and price for Cardiff city centre

The location was fabulous and the unit was comfy. Beds were great and we both slept well. Had a minor issue on arrival and staff were prompt and efficient with their communication and with rectifying the problem. Parking was sorted before we got there and we managed to get a spot outside the house every day/night.

The stairs to our unit had no hand rail and the lounge furnishings were very basic. Sofa was comfortable and great for just the 2 of us but can't imagine how it would work for more people. There were stools around the table which were fine but not for great for sitting for very long.

Comfy

Drainage of Bathtub was not working well. Too cold. Turn knob of heater but it did not heat up.

Shower curtain