WelcomeCologne Apartments

Gar nichts!

Die Zimmer sind Schimmelbefallen, die Matratzen sind fleckig. Der Putz an der Decke fällt herab. Selbst nachdem die Rezeption darüber informiert wurde, hat sich nichts geändert, erst nachdem man Booking.com einschalten musste. Eigentlich waren 4 Nächte geplant, aber bei diesem Zustand mussten die Kollegen früher das Hotel verlassen. Ob wir jetzt das Geld zurückbekommen, ist fraglich. Weil angeblich war der Schimmel nur oberflächlich und nicht gesundheitsschädlich....

Great location, 8/12 minute tram ride to the city. Property layout is good. Good location. Bed sheets and covers were clean. Kitchen tools were clean. Bathroom was cleaned.

Wall stains of food were not cleaned. Bedrooms has a lot to dust showing that it hasn’t been cleaned for weeks if not months. Kitchen table had some left over cheese and rice. Lower kitchen wall next to the heater is very dirty. Cockroaches or something similar were found in the biggest room, two nights in a row. Property is great, good location. It lacks a simple deep clean that would have taken 20 minutes at most.

Only positive thing about this apartment was that it is spacious. .

It is poorly maintained, and the quality of the bathrooms/ toilet was very poor. The apartment has not been painted for a long time. I was disappointed with my experience that I cut short my stay and moved elsewhere