casa da fajã

The location is perfect, make you walk alot. It is perfect location for Retreat, just get a way from town and live in nature. The house is facing Mountains with perfect view. All around is banana trees :) The owner is just perfect, he does his best to communicate with you. Please use Google translator for communicating in portugies with him. He picked me up from airport and dropped me in bus station for coming back. If you rent a car, it might be much comfortable, specially if you are Lazy Person! But walking in the nature just make you feel good, so refreshing. In 6 days I walked almost 85 km

Nothing serious!

It was clean.

Communication with the host is most of my problem with the accommodation. I wanted to change because my gf decided to join me. To add a second person to the same booking the price more than doubled. How can this be possible? As a result I tried to modify it, (though it was 3 days before the booking). He would wait almost two days to respond and then only to questions he wanted to. I attempted to change and cancel and he was slow and said "contact booking" and I ended up doing it at the accommodation where he was very unfriendly. To his credit he has the booking policy as very strict and he held to that. Most people on the island understand Spanish or English, he's an old man who doesn't speak anything but Portuguese, which is fair, but he can't be bothered to use translate on his phone, though he has it one his phone and occasionally uses it. He ended up changing my booking after multiple long conversations with customer service but charging me an extra 37.5% more per night. And seemed to do that begrudgingly. I don't believe he should be in hospitality. The location is not correct on booking.com, but it is correct if you look it up on google maps. Most people probably want a car. I took a bus and then walked 2 or 3km to get to it, some of which was up hills. The views are of a gravel & cement quarry down below. There were pans and utensils, but not even salt to cook with. I was meant to get the 2 bedroom apartment and he gave me the one-bedroom. It didn't bother me, but that's not what the listing said.