Metro Phoenix Extended Stay - 1 BR Deluxe

Staff was very professional, great place to stay. It was peaceful. Until a guy was running up the stairs and he was yelling rape. It was pretty funny, I think he was just joking. I'm not sure.

The banging around at night time when we were trying to rest.\n But other than that, it was a relaxable weekend on Father's Day. It was a great stay and I would do it again. Thank you for the cleaning us of the room fixing the AC and bringing a cable box so we can watch movies. Highly appreciated, I like your punctuality.

That it was presented as a whole private apartment.

That the bathroom floor and tub was dirty with animal hair and dirt. Roaches crawling on the floor walls and night stand. Awakening from the time of midnight to 5 am itching and finding 3 bed bugs that made me their late night fat back snack. Not being treated as a paying guest upon arrival till departure! I wasn't paying 250 to be pest snack for the night, should have went to the Hilton for that price!!! DON'T GO HERE IF YOU WANT TO PAY THAT PRICE GO TO A 5 STAR ESTABLISHMENT!

Absolutely nothing

Everything about the property. I booked for 2 nights. We arrived at 2am. Hotel was booked at 8pm. Up until I arrived, I hadn't received any information about the check in process. Front Desk was closed. When I called the number that was on the door inquiring about the check-in process, that's when I received the information. Got to the room and went to the bathroom. That's when I was greeted by a roach. I decided to inspect a little more around the room. There were roach eggs in the cupboards, roaches running behind the stove and under the sink. Trying to sleep there was unbearable. We left after I had confirmed another stay at the hotel. We endured a sleepless night and constant worry that roaches would crawl on us. The property has a lot of potential yet the upkeep seems not to be a priority.

The room was beautiful and nice

Roaches and bugs