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9.4 / 10 Guest Rating

Pollux Family Apartment

Staldenstrasse 52, Zermatt, ch

Pollux Family Apartment - main view

About the Property

Luxurious Alpine Apartments
Experience the tranquility of Pollux Family Apartment, just steps away from the Matterhorn Cable Car. Each spacious apartment features a terrace, free WiFi, and stunning views of the majestic Matterhorn from the garden.

Elegant Alpine Decor
Indulge in the charm of our elegantly furnished Alpine-style apartments, complete with wooden floors, fully equipped kitchens, and modern amenities such as flat-screen cable TVs with DVD players. Stay over 5 nights and enjoy complimentary final cleaning services.

Convenient Ski Facilities
For ski enthusiasts, take advantage of our ski storage room and easy access to the Wiestiboden Bus Stop, making your winter adventures seamless. Book your stay at Pollux Family Apartment for an unforgettable Alpine getaway.

Facilities & Amenities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. There will be no cleaning fee for stays of 5 nights or more. Stays with 12 nights or more will have an additional cleaning free of cost. Please note that Zermatt is car-free. It is located in the mountains and paths can be steep. There is a bus stop directly in front of the accommodations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional16 verified reviews
AI Summary

Guests highly rate the spacious apartment and frequently praise the beautiful location.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money9.3
Food and Beverage9.3
Overall Experience9.7

Select topics to read reviews

H
HelenaeAE
Verified booking
family_with_children
Standard Room
Stayed in Mar 29, 2026

"Excellent"

8.0
Helpful?
E
EriccaCA
Verified booking
extended_group
Standard Room
Stayed in Mar 14, 2026

"Mise à part les clés, nous avons très apprécié notre séjour"

8.0

Bien situé, très bon rapport qualité/prix

Les instructions n’était pas claires pour obtenir les clés de l’appartement (était dans la boîte au lettre, identifier à mon nom mais je ne le savais pas) et le numéro civique n’est pas indiqué, donc en arrivant nous n’étions pas sûr et il n’y avait pas personne pour nous accueillir, donc nous avons un peu chercher pour trouver les clé.

Helpful?
N
NurhasyimahsgSG
Verified booking
family_with_children
Standard Room
Stayed in Jan 6, 2026

"They gave such a generous welcome basket (with bread, butter, jam, milk and cheese) and we had such a wonderful stay!"

10.0

The apartment itself was clean, spacious, well equipped and the yard outside was the best part as we spent time with the kids playing with the snow and building a snowman. The host was very responsive, ready to answer any queries we had. There is an eBus (372) which stops just after the apartment so it’s very convenient with the bags.

Helpful?
I
ioannisgrGR
Verified booking
extended_group
Standard Room
Stayed in Dec 27, 2025

"Excellent"

8.0
Helpful?
J
JoostnlNL
Verified booking
couple
Standard Room
Stayed in Sep 2, 2025

"Heerlijk ruim en schoon appartement."

8.0

Mooie locatie , prachtig en schoon appartement . Bij aankomst stond een fles wijn en wat basis boodschappen klaar!

Bij aankomst moeite om de sleutel van het appartement te vinden . Het appartement complex van de buren gebruikt dezelfde namen van de appartementen met bordjes op de buitenkant . ( Castor en Pollux) . Dat was even verwarrend. Het helpt als appartement Fleckstein duidelijk zichtbaar een bordje met huisnummer 52 aan straatkant zou maken !

Helpful?
F
FedericoitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

9.0

Appartamento spazioso, moderno e perfettamente attrezzato. Zona tranquilla. Ottima comunicazione con l'host.

Helpful?
M
MyriamecaCA
Verified booking
extended_group
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

9.0
Helpful?
N
NicholaauAU
Verified booking
family with young children
Standard Room
Stayed in Dec 29, 2024

"Just beautiful xxx"

9.0

Awesome apartment with everything you could need. Lovely welcome pack which was greatly appreciated. Awesome views. Bus stop outside. Easy walk into town all be it hilly on the way back it was still a nice walk and when we didn’t fancy the hill or were carrying shopping we just hopped on the bus. I would highly recommend this property and would love to return. They have all the tourist and local information you could possibly want collated into folders. Apple TV. Happy memories here.

Helpful?
G
GehringusUS
Verified booking
family with young children
Standard Room
Stayed in Sep 24, 2024

"Exceptional"

10.0

We had a lovely stay. It was perfectly set up for our family with a high chair, crib with cozy linens, a sweet baby towel, books, and toys. The kitchen has everything you might want. We loved listening to the cowbells from the field across the way. You can't see the Matterhorn from the apartment, but you can from a few steps away. It's about a 15-minute steep walk from the train station, but there's a free bus that runs frequently and stops very near the apartment. There's a great playground just up the hill with gorgeous views, picnic tables, and a composting toilet. We were glad to be in this quiet neighborhood rather than downtown.

Helpful?
S
SusanehkHK
Verified booking
family with young children
Standard Room
Stayed in Aug 19, 2024

"Comfortable"

8.0

Clean and neat Has all kitchen utensils that u can think of

No shampoo and shower gel

Helpful?
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