Southbank Modern Luxe Apartment

Great location great coffee next door

Nothing

Each bedroom has its own bathroom.

The advertised swimming pool was water was not clean and contained significant quantity of debris, including human hair, and an array of visible particles. I suggest it needs a creepy crawly style of pool cleaner or a handheld cleaner or a much more frequent maintenance program. The pool was disappointingly not fit for swimming. The advertised gym is very small and the single weights machine was not functional. We weren’t able to use some of our TV streaming apps such as Disney. Basic provisions.

The room itself would have been nice had it not been filthy.

The first problem was we got to the room just after 3pm. The room was not ready. Cleaner was washing towels and sheets in the washing machine in apartment instead of being professionally washed so germs etc would still be there. Windows in appartment don’t open so one bedrooms air con was not up to standards. Room smelled and was dirty. Lift was out of order. Pool was so filthy we wouldn’t let the kids swim in it. It was very hot so kids were beyond disappointed they couldn’t go for a swim. Definitely wouldn’t stay ever again. Couldn’t wait to get home to shower the stay off us. I have never left a bad review in my life by the way.

We didn't have breakfast.

I would've liked it if it was a bit cleaner, but thankful that the beds smelled fresh.

Dishwasher leaked. Toaster would not work. Kettle was missing a spout. Not enough lounge chairs to sit and enjoy together

Location was excellent, Apartment was a good size for 4 Adults. Management replaced the milk in the fridge with a new one promptly as the one already in the fridge was off.

The bathroom in the room with the single beds had a mouldy ceiling, the curtain in the room with the desk has a curtain that doesn't close properly because it is broken on the end, and the ceiling fan remote in the living area was broken the back battery cover kept falling off.

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