Cliff Top Apartment 3 Bedroom

Spacious

Broken tap, door lock , kitchen cupboards Outdated

spacious property

Access from the back of the building through a cramped car park (I did not get a parking space so had to park somewhere else). In general the property needs TLC. (taps are falling, showers are clumsy, door handles need fix etc)

The location was great. Just far away from the sea front not to be disturbed.

Where do I start!!! They had no record of our booking so the apartment wasn’t clean. To be fair it wasn’t that clean when they said they had done it. The oven doesn’t work. When I went to complain I was told I could leave and find somewhere else to stay. I was then told it must have been the previous guests. But that was a blatant lie as I went through the reviews and found one from march this year stating the oven was broken then. So it just hadn’t been fixed. The owner then sent her chef to look at it. And I questioned whether it should be an oven specialist or electrician and what qualifications he had! So we didn’t have an oven to use. The kitchen cupboard doors were hanging off. The kitchen wasn’t equipped with enough to cater for 7 people. The standard of utensils was shocking. There wasn’t a cover on the boiler which is a breach of health and safety laws. When you flushed the toilet, water gurgled up into the shower. The curtain poll was hanging out of the wall. (Someone did come and fix that) The mattress didn’t fit the bed. The kitchen tap fell off every time you tried to use the hot tap. There were exposed wires right by the sink. The tiles in the main bathroom were falling off. And to top it all off, there wasn’t any batteries in the smoke alarm (we only noticed this as we were doing the final checks before we left) If we could have afforded to, we would have left and found somewhere else on the first day. I would avoid this place like the plague. It’s not only unfit for purpose, it’s dangerous. And the owner clearly doesn’t care about the state of the place. Maybe if she had spent less on the garish decor in the hotel and more on the maintenance of her apartment she’d have had a better review.

Everything

Brilliant accommodation, very clean! Has everything you need, towels, tv, wifi, pans pots cutlery baby chair. 5 min walk to beach and cliff. Lift on cliff to take you straight down to beach. Amazing views, host Salma was very friendly and helpful. Thanks so much for our stay!

Nothing everything was brilliant.

Everything was tidy and clean, and the location was excellent.

Overall we had a good time at the cliff top apartment and we found it to be clean, comfortable and spacious.

There are some issues to report. The arrival instructions were to check-in with the adjacent hotel reception first, so we were surprised and disappointed to find the hotel closed and the courtyard in darkness when we arrived at 7.30pm. We then had to search around in the darkness by the light of our phone torches to find the door to the flat and the associated key-box. Eventually we gained entry only to find that the heating was turned off and the flat was decidedly chilly. After switching on the boiler and setting the relevant controls some warmth was generated but surely it should have been turned on in advance of our arrival, similarly we had to switch-on all the other appliances, including the fridge! We did not want to go out for a meal that first night and had brought with us some ready meals to cook in the oven. We found an impressive range cooker in the kitchen with two ovens but it did not work fully. After turning on the mains switch on the wall we could not get the large oven to work at all and had to cook our meals in relays using the small oven, one by one which meant they were not all ready at the same time for our group of 5 people. There was a microwave combi-oven but no operating instructions – surely information concerning all the appliances and the heating should have been included in the guest information pack folder? Finally we had to move the dining table away from the wall so all five of us could sit down and eat together – again one would have expected this to have been done before our arrival. Despite all this, the apartment is in a good, quiet location and we all enjoyed the weekend.

The oven wasnt working properly