ITC Hospitality - One Thibault Hotel

Breakfast menu No bacon. Poor quality concentrated juices Loud inappropriate breakfast music

Breakfast menu No bacon Poor quality concentrated juices not diluted.

Rooms have everything that is necessary. Location is great, near the CTICC. Level of cleanliness is acceptable. View at mountains also neat.

The building itself is very noisy. On windy days one can hear the walls shaking at night. Also every sound in the hallway is audible in the room which is unpleasant at night. I didn't like that there is an extra security guard who needs to confirm one's keycard when entering the building. This means you always need to wait for the guard to let you in.

generally it is fine. location, cleanness, are very good, except for the less considerate reception service. I stayed twice. for the frist time, it was fine (I left one day ealier than planned and got told that the day can not be reunded or transferred to the next stay. but I think it is fine and decided to stay for the second time two days later). however, in the second stay, i would like to check out at 3pm, since the flight is at night. they said, i have to pay half day. It is still fine so far. during the payment, I said, I may stay till 3 30 or 4 00 if the luggage packing takes a bit longer. I was told that I have to pay a full day for this!!! during the whole process, I try to be as considerate as I can, however, I got a less relaxed and trusted response. would not be back agin.

Was very good breakfast, thank you.

All was good, thanks.