A Stylish Stay w/ a Queen Bed, Heated Floors.. #21

I called a day prior to arriving to discuss parking. I was told to take care of it upon arrival. Upon arrival at 10pm I found a maverick parking spot and didn’t want to just park and take up room in the alley without authorization. The person on the phone had to check parking availability. It all worked out, BUT had no spaces been available, I would have no idea what to do with the car, and would have to find other accommodations. And would have demanded a refund in turn. All that is unacceptable. The parking convo NEEDS to be done upon making a rez. That should be a marketing priority. Accommodations were adequate. Cheezy $5 table lamp. Delaminated night stand/table, cheezy $10 coffee maker with only 2 days of provisions. There was no towel hook near the shower so must improvise. The shower head pipe coming out of the wall has no collar = unfinished cheezy. I understand the selling point of Brookline, but that is not enough. The rooms ergonomics make it difficult to do any work comfortably. I have had over 5000 hotel stays in my life and fully understand what makes a good one work. I’ve always said if you really want to understand the functionality of your hotel room, stay in it a night or 2, and see for yourself. MUCH more accurate than guessing. Everything was “adequate” only. But barely. And wouldn’t stay again. Can’t imagine maintaining repeat customers without better room ergonomics. Not meant as mean! Meant to be helpful. But that only works if you care. Pete

Great, convenient location.

Zona segura, bien conectada. Muy limpio y atención al momento.

Ruido: pese a que es un edificio recientemente reformado se escuchan muchos ruidos, la habitación literalmente tiembla cuando camina alguien en el piso de arriba. Las tuberías también se escuchan muchísimo, sobre todo al llover o descongelarse la nieve. La limpieza no es diaria, tampoco cambian toallas, si quieres te cobran un fee de 25 dolores. No puedes dejar maletas al irte, tienes que buscar un locker local.

Location

Large bathroom

I had to message them for my check in code because they didn't send it. The code didn't work and we couldn't get into our room at 10:30p. Called their number. No one answered and the mailbox was full. Kept calling for 15m, finally got an answer. The room code was never changed. There's also no separate dead bolt so we had to lock it with an old code that someone else could have used to enter with.