Sitti Apart Hotel

Kylmä suihku muuten ok.

La propreté, le confort, la piscine.

Le réceptionniste de nuit, pas très courtois, stores bloqués, manque : chaises, verres, tasses, micro-ondes, toaster. Fuite d'eau split climatiseur, Salle de bain exiguë, piscine fermée le soir.

We booked this apartment as it had great reviews. The apartment itself was spacious and clean. I liked the balcony. Kitchen included basic dishware and utensils. There was a washing machine too which was useful. The daytime staff were helpful. But that's about it.

The location is a dead end for foreigner tourists. It is very very far from all the main sights. Taxi cost alot to get to places so we tried going on the bus. The bus stop is close by but very infrequent. Besides that, the bus didn't turn up on the time stated and we'd end up waiting for an hour in the heat. This part ruined our holiday. This is not the fault of the hotel. But the reviews weren't trustworthy. There's nothing in the area for tourists as it is a fully residential area. The swimming pool was really cold even in the summer heat. This is because it is surrounding by buildings which give a shade. My kids hated the cold pool. I looked for a hotel specifically with a pool but it wasn't something my kids could enjoy. So this is something to take in consideration. There were a few problems in the room. The curtains weren't fully blackout as hotels usually have. So after sunrise the light creeps in. Not ideal for light sleepers. The bedroom air con didn't work properly. The toilet roll holder in the bathroom was broken. There was plaster coming off in one of the bedrooms. There is no room cleaning service. The pool didn't close until 10pm but regardless if my kids went down to sit by the pool at 9pm, the reception guy would come straight away and turn the lights off. This made us feel not welcome to sit by the pool. Our wifi didn't work after the 2nd day so we connected it through another room as the password was the room number. You get given only 1 key for the room unlike hotels where you get 2 cards. It was poor value for money. I paid 1,000 gbp for 1 week. Usually the further away the hotel is, the cheaper it is. But this hotel was not. In fact I had seen hotels half the price but booked this one because of the reviews and the swimming pool. Swimming pool turned out to be a disappointment. The beach was a 45 minute walk and this is extremely exhausting in 37 deg heat.

Nous avons passé un séjour formidable ! L’hôtel est magnifique, très bien entretenu et confortable. Mais ce qui fait vraiment la différence, c’est le personnel : d’une gentillesse et d’une attention extraordinaires. Toujours souriants, disponibles et prêts à rendre service, ils ont rendu notre expérience encore plus agréable. Merci à toute l’équipe, nous reviendrons avec grand plaisir !

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