Host & Stay - Slater Street Apartments

Nothing

Unfortunately, a number of serious issues during our stay left us extremely dissatisfied and caused discomfort and distress to several members of our group. The following concerns need to be addressed: 1. Damp and Leaking Radiator: Upon arrival, one of the rooms had a damp floor with a strong unpleasant smell. This worsened during the stay, and we discovered the cause was a leaking radiator, which was releasing dirty, rusty water across the floor. The flooring became heavily soaked, and the individuals staying in that room have felt unwell since the visit. I have attached a video showing the extent of the issue. 2. Lighting and Safety Issues: Many ceiling lights throughout the apartment did not work, and the lamp in the front room was missing a bulb, rendering it unusable. We had a disabled guest with us, and the lack of sufficient lighting created a significant safety hazard. 3. No Response to Maintenance Request: We reported the issues to your team and were told that someone would attend the property at 10am on Saturday to assess the damp floor, lighting, and locks. However, nobody arrived, and we received no follow-up or explanation. We remained in the apartment until 12pm, so we did not miss a visit. 4. Faulty Bathroom Lock: The second bathroom had a faulty lock, which resulted in someone being locked in. This was extremely concerning and meant we were unable to safely use that bathroom door lock for the remainder of our stay. 5. Insufficient Toilet Paper: The apartment was advertised as accommodating 12 people, yet there was not enough toilet paper provided. We had to purchase additional supplies ourselves, which should not be the case. 6. Missing Bedding for Sofa Bed: The listing stated the apartment had 11 beds for up to 12 guests. However, upon arrival we were missing a bedding set for one of the sofa beds. When we requested an additional set, we were refused, which meant one person had no bedding for both nights of the stay. 7.

Location was perfect

Wasn’t very clean, doors filthy, living room sofa was dirty

Very central location

I booked one large apartment and one smaller one, but I got given three smaller apartments which wasn’t what I booked or paid for and the hosts didn’t communicate the change which left check in confusing and when I called to ask what was happening the staff were clueless.

Very good location for the main party area.

Could be noisy late on a night, but if you know the area you know what you are getting.

Perfect location

Too cold

For the price we paid for a 3-night stay, this apartment fell far below expectations. The overall condition was poor, and basic standards were simply not met. There weren’t enough dinner plates for four people, and the glassware was a mismatched assortment — just one wine glass, for example. We were left two dishwasher tablets, despite there being no dishwasher. Hanging space was provided but without a single hanger. The toaster only worked when I physically held the button down, which felt unsafe and clearly faulty. The waterfall shower sprayed water over the screen and flooded the bathroom floor. The window latches were broken, posing a security risk, and the ironing board was unusable due to a broken catch. The bathroom sink was cracked. The TV didn’t work, and we couldn’t connect any devices to the WiFi. I reported these issues and was told someone had been out to look — but nothing was fixed. I chased again and was told it would be investigated, but no one ever followed up. I had planned to work during our stay, but the lack of internet forced us to cut the trip short and leave a day As if the long list of problems wasn’t enough, we were told just days before arrival that we’d be charged a non-refundable breakages deposit — a baffling request given the state of the apartment. This was an incredibly frustrating and disappointing experience. I would strongly advise against booking this property unless substantial improvements are made. It’s simply not worth the cost.

Sleeps 16 only 3 cups !! Fridges dirty floor not cleaned , shower heads filthy lounge are dirty (glitter all over and bad stains on sofa ) glad we didn’t need it as a bed !! And the noise is terrible till 4 in the morning as I had read it was noisy but no signs of it being above a late bar that shut at 4 ( not on the pictures of the place is there any signs of a bar ) Totally ruined the weekend as we had so many plans for the days out (early starts ) we were to tired we cancelled them !! Definitely would not recommend these apartments!!