Host & Stay - Slater Street Apartments

We went for an event over 2 nights so location was perfect central to everything Close proximity to lime street station. Spacious for 4 people comfortably. Beds were comfy although as we were 2 couples would have been nice to have double beds rather than singles. We would stay again if the issues detailed here are all addressed. It was noisy at night but wasn't a problem for us as we were there for nightlife.

Sadly the heating wasn't working for the duration of our stay on the coldest weekend of the year and it was unable to be fixed. It was fixed just as we were checking out then it was lovely and warm. Extraction in the bathroom was poor causing lots of condensation. The fire alarm kept going off and it was going for over 2 hours on one occasion we had to leave the building. Only 1 toilet roll provided and small sachets of toiletries it would be nice to have sufficient for the number of people staying. Basic kitchen essentials were missing there were mish mash of glasses only 2 plates no baking trays. We bought lots of food but struggled to cook it causing alarm to go off again due to grease o the oven where we had no baking trays. Then we couldn't eat together as not enough plates. Freezer door wouldnt close if turn fridge up everything freezes in fridge. All relatively minor things other than the heating which could easily be addressed.

The area is sound and it was a good little apartment but not what I was expecting

I booked one whole apartment and got two so I needed two sets of keys and the Wi-Fi and signal was absolutely terrible felt like I was back in the 90s or 00s

Terrible experience, it had not been cleaned when we arrived, dirty bedding on the floor in each bedroom, broken glass on the floor, I tried to contact them and kept getting automated messages back. Managed to get in contact with them, and they said they would resolve the issue, but I got a message at 6 in the evening saying they couldn't clean it that night and then the phone lines weren't working. Which meant we had to find alternative accommodation for 14 of us in Liverpool. I'm not happy at all. Avoid this company. Thankfully, I got a full refund, but they didn't compensate for food we couldn't eat since we were going to eat in that night, but we had to eat out instead or the huge inconvenience and stress it caused!