Royal by PortofinoHomes

The house is on the main square of Portofino and the view is amazing

The overall experience was frustrating and unwelcoming. Arrival was disappointing, but the beauty of the village made up for it. Guests access the house through something that resembles more a ladder than a stairway. We found no one there to welcome us. House equipment is pretty old (including the air conditioning, which we were unable to turn off). We are not light sleepers yet falling asleep was not easy due to the noise coming inside through the windows that are very old and as little soundproof as they could be. On top of the considerable amount of 500 euro per night, we were required to pay a 250 euro deposit which proved to be disproportionately high considering the poor status of the house equipment. The experience turned extremely frustrating at the time of checking out. First, we found the trash policy somehow disturbing in the light of circumstances. Inside the house there is a sign threatening the levy of a penalty in case you … leave trash in the bin. Consequently, irrespective of how much we paid, we had to collect the trash from the bin. Second, the deposit was collected 6 hours after check-out, which defies logic. Despite being reassured that the deposit had already been liberated, it was in the exact moment Booking became involved and contacted the household management that the money was returned (which proves that the reassurances we received to that point were false).

La ubicación es alucinante, estás literalmente sobre la bahía abriendo las ventanas, era un placer comer viendo todo el espectáculo. El depto está bien, muy cómodo y bien surtido, tiene lavarropas lo cual es muy bueno, sumamente recomendable en todo sentido.

Está un poco descuidado en general, se podría mejorar o modernizar la decoración. Como sugerencia nada más.

Location was spectacular. Beautiful views and even appreciated the evening dining chatter. Lovely stay

Property could use some updating and good cleaning.

Very clean and superb location

Location was excellent…what a beautiful view from sunrise to sunset! Decor was modern and tasteful.

Would be better if shower and sink in bathrooms were updated.

Location of the apartment is incredible and the view amazing. You can people watch for hours. The place at night is not that noisy but I would recommend silicon ear plugs if you are a light sleeper. Easy to locate keys and you step right out on the marina. The food/bar right by the front door is amazing. It was super clean and if you are someone that loves a good shower pressure, it had really great shower. Bianca was absolutely wonderful in to deal with and any questions I had when I messaged her were answers.

I would say that the bed/mattress does need to be updated and they really need to put a new aircon in place. Also more than 1 towel per person would be great addition.