Penthouse 42 at Ezulweni

No breakfast, self-catering

No proper information given The attitude of the lady that was giving information about the keys as if she is doing me a favor. (The WhatsApp number given) All in all no customer service.....

We enjoyed the views of the ocean. Waking up to the sound of the waves was amazing. The apartment is spacious.

The apartment can sleep 4 people however the bathrooms were an issue. There are 2 bathrooms and one separate toilet which is so minimal you sit cramped in a little block. The shower is only available in the main bedroom which by the way doesn't have a toilet. The shower was clogged throughout our stay, water was standing. Contacted the host someone was sent to sort that out the next day however it was worse than initially. The apartment was dated, we just felt it needed a more modern feel. Curtains were hanging, hooks missing, untidy. Getting to the flat itself was disappointing. From the lift there are still 4 sets of stairs to get through which made it a challenge with our luggage. Was not a pleasurable experience for us at all.

The inside was cute and the view was nice

The hostility of the agent/booking party The location of where it was situated No assistance desk upon arrival.

Location was perfect

Cleanliness, we arrived to garbage bag left on the entrance door, dirty mop. bathroom blocking and utensils old and some missing

Awesome sound of the waves in the sea, beautiful scenery - even though blurry. Penthouse setup. I enjoyed the shower and the kids enjoyed the kitchen for obvious reasons.

Human hair all over, some door handles falling apart, some lights not working. The lady who was cleaning before we checked in is not a cleaner - at best she should remain a student. The windows were soiled by some layer of salt and dust, making sea view blurry and disappointing. I still dont know how some dirt ended up on the walls but it needs serious attention. TV in bedroom not working, not enough kitchen utensils. We did not meet the host but we brought it to her attention and unfortunately she was in an accident the morning we checked in. I think their method of collecting and dropping off the keys at some garage is counting against them as they cant hold tenants responsible for the state in which the place is.

Nice view over the ocean

The flat was dirty. The kitchen appliances was dirty. The stove plates takes more than 30min to warm up to cook something. The room door handle is broken and got stuck in the room. The shower is blocked, so had to shower quick to prevent overflow. The plug in the main bedroom is not working. Everything is rusted and molded.

Nothing

Everything

The location The view The apartment is big enough and comfortable