Grosvenor House APT 1

I stayed for a shorter period of time than I booked but it was easy to find and the location is lovely even in the rain! The apartment itself is well done and has great space and amenities.

I didn’t like the amount of mould in the shower.

Nothing as the owner gave 2 day’s notice that it was not available

It was not what we booked. We were given just 2 days notice that someone else was in the property that had been confirmed as booked on booking.com. The owner put us in his budget hotel which was run down and awful.

apartment was nice, clean, good facilities

wasn't the room we booked, windows were covered in bird shit which could be cleaned from the inside. windows in my opinion were too small to be classed as a sea veiw

We were not given the property promised. We didn’t in fact stay at Grosvenor house. We were promised an ‘upgrade’ which it certainly was not. It is advertised as cheaper on Booking.com than what we booked. This dishonesty was very disappointing. The property that we stayed at was up 3 flights of stairs. The blinds were broken.

We booked Grosvenor for the beautiful view. The property we were given had 2 much smaller windows. Not a large bay window facing the front. We were not given like for like.

As usual the view is tremendous. We find the place really relaxing too.

Just a few constructive pointers as we have stayed here the past 3 festive periods. Firstly we had to ask for towels for the bathroom. We couldn’t see a bathmat so had to buy one ourselves. In terms of cutlery, dishes etc, there were no bowls and we feel that if someone came without these items they’d struggle a bit. We’re comparing this to other self catering apartments we’ve stayed at. For the price charged i’d recommend upgrading the furniture in the front room and the tv too.

Wonderful location, views were exceptional. Well furnished and equipped.

Location, size.

It’s a bit in need of some TLC, ie dining chairs are tatty, mismatched plates and glasses and cups. Would be nice to both be able to sit at the window and see the fantastic views. Quite a bit of noise from outside.