Garda Smile - Holiday Home Garda Trentino

La ubicacion

Todo estuvo bien

Non c’è’ attenzione per gli ospiti, l’attenzione e’ solo per il business. D’inviato continue e-mail e what app con direttive da eseguire.diventa uno stress non un piacere. Impongono self ceck in con registrazione autonoma dei documenti e ritiro chiavi in un comune diverso e non vicino a dove alloggi. Il tutto non dovrebbe essere un incarico dell’ospite. il parcheggio è’ solo per auto classiche per fortuna avevamo scambiato mezzo altrimenti non saremmo entrati.puo’ capitare ma non e’ gradito trovare il cestino del bagno non svuotato, pentole sporche e…,c per lo piu’ con un costo di 85 € per la pulizia.

- We had to pick up the keys in another town called Arco, and they also had to be returned there at the end of the stay (this information was not mentioned on Booking, so you only find out after paying). By public transport, the trip from Riva to Arco and back takes at least an hour if everything goes smoothly. Buses don’t run very often and depart from different stops, so you need to check the schedule carefully. - You have to pay extra for bed linen and towels (6 euros for sheets and 6 euros for towels per person, and this must be arranged before arrival). According to the host, this is obvious because: “This is not a hotel!” - The whole apartment had a strange smell that we couldn’t get rid of. - The water pressure was weak everywhere, which significantly prolonged showering and washing, making it quite uncomfortable. - Check-in was done through an online link that required uploading selfies and ID photos of every guest. The process did not always work on the first attempt. - The provided toiletries consisted of only a bar of soap. - The staff was not welcoming or helpful. Overall, we would not choose to stay with Holiday Home in their “Garda Smile” apartment again. A better option can certainly be found elsewhere.

Posizione centralissima, appartamento spazioso e pulito. Parcheggio privato.

Scomodo ritirare e consegnare le chiavi ad Arco. Lenzuola, asciugamani e seggiolone bambini non compresi nel prezzo.

Apartma je v samem centru in ima v bližini parkirni prostor v podzemni garaži.

V apartmaju ni klime in je bilo kar vroče, ker ponoči zaradi restavracij pod oknom ni mogoče imeti odprtega okna. Prtljago je potrebno nositi Ca. 500m.

Lage, direkt im Zentrum. Damit entsprechend laut, aber es war sehr gut mal zu erleben, wie es sich in einer engen belebten und gut besuchten Italienischen Altstadt tatsächlich lebt. Gut: die sehr gute Beschreibung von der Schlüsselabholung am codierten Schlüsselfach vorm Vermietungsbüro in Arco bis zum Autoparkhaus und Erreichen der Unterkunft (selbstverständlich die letzten 500 m zu Fuß).

Vorab online-checkin war sehr nervig und aufwendig. Man bekommt den Zugang zum Schlüssel nicht, bevor man nicht selbst alle Personen mit Upload der Personaldokumente und Selfie-Verifizierung selbst eingecheckt hat. Dabei gab es immer wieder Netz- oder software-Probleme. Und vom Vermieter keine diesbezügliche Unterstützung (persönliches Treffen nicht vorgesehen, kam als Antwort). Ein zweiter Schlüssel wäre gut, da vier Leute nicht immer gleichzeitig das Haus verlassen.