Le Case Del Merlo Turismo Rurale

Friendly staff and great dinner! View is also phenomenal

Room was not clean. Especially under the beds. The blue plastic is still on the shower it hasn't been removed since the installment. The beds were uncomfortable and the room is different than the one on the picture especially if you are located in the smaller house in which case everything is 500m away

Staff were extremely friendly. Gorgeous location and grounds. Rooms very clean. Good breakfast. Great dog!

Except during checkin and at breakfast, there was no one around to answer questions or take care of problems. They do offer dinner but it didn't seem that anyone was having dinner because the office was all closed up except for breakfast. We could not get internet access in the room at all and it was very spotty at the office/restaurant. Our friends had asked for another pillow ( they supply one per person) and didn't get it until the next morning when rooms were cleaned. Our room (Rm 3) was a good size since it had a loft but our friend's room was small and musty smelling. No pool furniture was out. It looked like the place maybe had just opened for the season and they weren't really ready for guests yet. Even though there were coffee cups and a pot to boil water, there was no coffee or tea provided in the rooms.

the location and the view

the beds were very hard

breakfast and dinner-were amazing, the beet we had so far in Italy in b&b host was very friendly and helpful no wifi (thanks god) . i know is sounds weird but we wanted a holiday not to stay in mobiles in different location. we were were happy with no reception

the rooms could have more natural light. ours was quite dark pity there was no local products on sale to take with us. would love to buy limoncello or other local stuff

so welcoming and friendly. great dinner and lovely, quirky accommodation. obsessed with the views of Etna above!

nothing. it was a great stay.

Great location for exploring Etna. Comes with a nice pool an amazing views on both Etna and Taormina in the distance. The staff was nice and helpful. Option to have dinner at the place with a full Italian fare

The place could do with a few touch ups and fixes. Additionally, walls are quite thin so you better get quiet neighbors. Wasn't a problem at all for us, but could've been different

the stunning views, the kind personnel, the breakfasts and dinners are out of this world. we will always remember those dinners!!

the bed was not very comfortable and the pool and room furniture were little out dated. the wifi doesn’t work at all and it’s very hard to have cell phone service (this is also a positive note to disconnect!).

The breakfast is excellent and the location is breathtaking. A large variety of freshly made sweet and salty breakfast served in a beautiful panorama overlooking the vineyards. We had dinner at the agriturismo which was very nice, home made traditional food. nothing fancy but good quality and tasty. The staff is very attentive to our needs with a very nice level of service, attention and customer service. Well done!

The fridge in our room was very old and in very poor condition, it needs replacing immediately. rooms are a little small, internal doors are connect to other guest rooms therefore you can hear everything / conversations due to only having a wooden door separating the rooms. This is a privacy issue which needs to be addressed to increase comfort and overall quality of stay.