Casa per Ferie Ulivo d'Assisi

I believed it was with breakfast but it was not. I had no Wi-Fi. My room was in the annexe and there was only 1 toilet roll provided for 3 days and 1 set of towels for the duration. No staff seen on-site when needed to ask for anything. The room was not cleaned in the 3 days.

I believed it was with breakfast but it was not. I had no Wi-Fi. My room was in the annexe and there was only 1 toilet roll provided for 3 days and 1 set of towels for the duration. No staff seen on-site when needed to ask for anything. The room was not cleaned in the 3 days.

Good location to the centre of town and amazing view.

We were shocked that this Hotel Manager did not give the main gate location of the hotel to our coach driver who then subsequently received a traffic ticket. We had disabled members in our party and it was too far for them to walk up the hill and the hotel could have helped but they did not want to. Not enough toilet paper. No kettles in the room. Basic breakfast. We missed breakfast on two days which we had pre-paid for as we attended early Mass and we had written to ask the Manager if he could provide breakfast a bit earlier or a bit later but he never wrote back to us and refused POINT BLANK to give us a refund for the breakfasts we never ate on the last two mornings. A greedy rude manager who is not a credit to beautiful Assisi.

We booked a triple economy but was given a twin bed and when we challenged the staff only then were we put to a triple room, but in the annex, an uncovered walk to another part of the compound. The beds were not made with blankets and we were only given two bath towels. There was no hair dryer in the room although it said it should be available

The service was really bad. When we asked for a room change, we were treated with aggression. The vanity unit was right by the toilet seat which could easily hit the head. The second night the water in the shower was lukewarm. There were insects in the room and on the blanket. No hair dryer nor a kettle, not even a communal one, was a big problem. The internet wasn’t working in any rooms except in the reception.

Just the area really but even it is not the perfect location.

There was only hot water sometimes during our stay. Most of the staff at reception were constantly upset and unhelpful, except for one young man who was kind and genuinely tried to assist us. We were charged the city tax twice, and the reception was only open for a few hours each day. For three days, they did not provide enough shower gel or soap. The room was extremely cramped — if you wanted to open the wardrobe, you had to move the bed, and there wasn’t even a chair to sit on. Considering the conditions, the price was far from cheap.

Nice location very quiet

Ran out of loo paper

Il posto e' molto bello, vicino al centro, 10 minuti a piedi, allo stesso tempo fuori dalla citta' per godersi il silenzio e lo splendido panorama della campagna circostante e della basilica di S.Francesco. Personale gentile e parcheggio disponibile.

Potrebbero essere rinnovati un pochino i bagni e le luci da comodino, magari per la colazione offrire anche prodotti fatti in casa.

Beautiful, picturesque, short walk to historic Assisi.

Locatie schitterend, heel stil (was alleen in een bijgebouwtje). Heb geen ontbijt genomen.

Moest vroeg vertrekken (rond 6u30) en had de receptionist vooraf verwittigd, maar hij is pas om 7u30 opgestaan. Maar was geen ramp hoor.