Castle Terrace (B3 R2)

Location was good room was perfect for our needs

Due to carpark opposite the window, the room was very light all night, could do with black out blinds, there also wasn't a plug in bathroom sink

Location

I have listed all the complaints from shower issues to heating not working, broken electric sockets and bathroom fan broken

I liked the comfort of the bed, and that I was able to wash my clothes, also if I needed or wanted fresh bedding/towels plus extra coffee, sugar and milk I was always able to receive it..

Well the first 7days I had no internet no excess to the TV no TV aerial the due to no internet in the building communal kitchen was reasonably on hygienic dirty kitchen sides was filthy nor former cleaning for the first three days kitchen window open wide 24 hours a day with thickness of bird s*** how generically the kitchen was not up to fit of use cupboards were dirty mouldy lack of clutterey i.e knifes forks ect, dirty pots and pans it's not acceptable for anyone to cook food not worth the money I have spent for a long stay there was also a dirty dusty's fitness of dust on a Hoover under kitchen sink far to un hygienic for the money I've spent acceptable even environmental health wouldn't approve !!!!

This is a convenient and clean stay in the centre of Dudley.

The check in process was a pain but there was a very helpful lady who talked me through it on the phone. Was my first time using it but will be easy next time.