Copper House- Smart Stay near Stadium & City

It was clean and warm, few essentials like washing up liquid, kitchen roll, towels and salt. But for the price no complaints

Previous guests have not taken care of the property with some stains on the walls and carpet, felt a bit run down, bed was hard but that's a preference

Clean lovely modern finish good value for money. Great location.xomfy bed nice shower

2 radiators didn't work so qere freezing. Contacted host an maintenance didn't come out just was told to check the thermostat in another room on another floor. Which I do t think should have been our responsibility 🤔

I loved the kitchen and the bed was very comfortable

Clean and tidy

Comfortable

Warm. Good kitchen facilities.

No chair No kitchen scissors Some cutlery not clean

Not a right lot.

Where do I begin. To start with I waited 30 minutes for someone to drop my key off as it wasn’t in the lock box. She arrived with no apology, just handed the key and left. After walking in to -5 degrees due to all windows been open, it was clear that the room hadn’t been cleaned. There were crumbs and bits of food and stuff all over the carpet and kitchen floor, I recorded a video for proof. The fridge didn’t work and absolutley stunk of fish, most likely why they opened all of the windows. To which I had to move the fridge to another socket to see if it worked due to the ‘workers’ request, which then revealed a load more crumbs and dirty just under the fridge which was also disgusting. The ‘parking’ situation was horrendous, there’s no such thing as good parking here, you either park on the mountain of a hill and get blocked in, or you find somewhere close because there was no room road side. After declaring my issues, I had already booked for the week after stupidly, I requested a refund last week, they got back to me today when it was too late saying they can’t issue one.