50 Galena Affordable Luxury

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Bad driveway to a very busy street Dirty everything Linen needs replacement and it stink Kettle and crockery dirty Owner cannot speak language Wireing in room looks like a bird's nest Showerhead fell off the 1st night No toilet paper for the 3rd day Thinly whashedout towels Cupboards don't close properly Bedligt did not work

We booked a weekend with our 2 toddlers. We booked what looked like an apartment, cozy and spacious for us all. The staff was very helpful in providing everything we needed. It really exceeded my expectations.

Rooms were very nice and clean Staff was very helpful

Just one of the guests that was very noisy on Saturday night until after 12 the night

The one and only staff member that assisted me with my troubles.

Shower didn't have any hot water, there was no heating source, no reception button for assistance, when booking a room you don't get informed or told what room you getting so when I booked the "last room" on booking.com I got one that was in front of reception which was super inconvenient because I had to pay extra for another room upstairs which was available but booking.com said the guesthouse didn't have any other room so in essence I felt scammed out of paying more and the atmosphere wasn't even that friendly so highly disappointed and booking here again will not be the easiest option even if it's the cheapest at the time hopefully this reaches management. Thank you

Not much really.. the bed and kitchen facilities were good

There were no dstv channels (it showed on the channels that they hadn't payed their account), the wifi password didn't work at all! and the bathroom had a small roll of toilet paper for new guests. The steep climb with my car into the accommodation isn't easy and can damage the car. (I had to roll back onto the road just to gain momentum up the steep climb, slightly scratching my front bumper.)

Everything

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